Support template

Version 5.2 effective 23 August 2024

Support template is a Performance Based Contracting (PBC) template for the support of materiel systems including platform based mission systems, vehicle fleets, complex information and communication technology (ICT) systems, and complex subsystems fitted to one or multiple mission system types.

Further guidance on when to use Support template has been included in the Contract template selection and tailoring guide.

Support template version 5.2 incorporates the following changes:

new provisions to align with 1 July 2024 updates to the Commonwealth Procurement Rules, including the introduction of the Commonwealth Supplier Code of Conduct
new Australian Standard for Defence Contracting (ASDEFCON) Clausebank optional clauses for procurements subject to the Australian Skills Guarantee Procurement Connected Policy and the Environmentally Sustainable Procurement Policy
a reduced threshold for mandatory consideration by officials of the economic benefit of a procurement for the Australian economy
implementation of the revised Defence Cost Principles
updated provisions for a System Security Program encompassing physical security, emanation security, information and communications technology (ICT) security authorisations and cyber security
some minor updates, including for Defence web-links (following migration of Defence web pages), and changes in Defence policies and commercial standards.

A table of changes from version 5.1 to version 5.2 is available.

Table of changes - version 5.1 to version 5.2 (PDF, 229.92 KB)

Download files

Preliminary pages (PDF, 1.36 MB)

Part 1 - conditions of tender (PDF, 326.37 KB)

Part 1 - annexes to the conditions of tender (PDF, 586.24 KB)

Part 2 - draft conditions of contract (PDF, 1.38 MB)

Part 2 - attachments to the draft conditions of contract (PDF, 2.18 MB)

Part 2 - pricing workbook (ZIP, 738.1 KB)

Part 3 - draft statement of work (PDF, 830.48 KB)

Part 3 - annexes to the draft statement of work (PDF, 883.58 KB)

Part 3 - data item descriptions (PDF, 1.7 MB)

Part 3 - supplementary data item descriptions (PDF, 1016.21 KB)

Part 3 - detailed service descriptions (DSDs) (PDF, 2.19 MB)

Contractor Standing Capability module (PDF, 535.25 KB)

Alternatively, a zipped copy of Support template in Microsoft Word format is also available for downloading. When extracting from Winzip please ensure 'all files' and 'use folder names' is selected.

Support template documents (ZIP, 8.22 MB)

The PDF version of the template is available to assist with relevant training courses.

Support template documents (PDF, 10.66 MB)

The Toolbar and style set should be used to edit the template in Microsoft Word.

Defence accepts no responsibility or liability for the use of this document. For specific procurements, Defence reserves the right to make changes to the document (or select particular clause 'options') and is not bound to use the document for any particular procurement.

Guidance

The following guidance has been produced to assist procurement staff in using the Support template:

Additional guidance is available on the Industry governance page. Requests for superseded guidance documents can be sent to the contacts included on this page.