Australian Defence Force (ADF) healthcare services are not provided to members after separation, unless there are exceptional circumstances. Members are responsible for any costs associated with healthcare via civilian health providers.
Preparing for civilian health and wellbeing transition is important for members and includes:
- scheduling a transition health and dental examination
- requesting medical and dental records
- finding a civilian general practitioner and dentist
- considering private health insurance and requesting a health insurance letter
- lodging compensation claims with Department of Veterans’ Affairs (DVA)
- submitting any Commonwealth Superannuation Corporation invalidity forms.
The Engage Health and Wellbeing site provides a directory of healthcare services and providers.
Transition health and dental examinations
Transition health and dental examination appointments should be undertaken 6 months before a separation date.
Members must nominate a civilian general practitioner, dentist and any required specialists. Members will also completed a mental health questionnaire, which may result in a mental healthcare referral.
Mental health treatment
Members receiving mental health treatment while serving, can arrange a transfer of care to the Open Arms program.
Additionally, the Better Access initiative provides Medicare rebates for mental health services.
Veteran and Family Wellbeing Agency
On 1 July 2026, the Veteran and Family Wellbeing Agency was launched in response to Recommendation 87 of the Royal Commission into Defence and Veteran Suicide. The Agency will improve how veterans and families of veterans access wellbeing support.
The agency will operate nationally, launching with a website, service directory and helpline to help individuals navigate the wide range of government and community services available beyond Defence.
The agency will complement existing Defence and DVA services.
Veteran and Family Support Officer
Transitioning ADF members and families can speak with a Veteran and Family Support Officer (VFSO) to find out what supports are available.
A VFSO can:
- show how to use MyService and other online tools
- explain how to submit claims and access treatment using a Veteran Card
- tailor support to individual's particular needs if identified for a potential medical separation
- offer guidance on supports to help ADF members and families during transition to civilian life
- work collaboratively with relevant other people to support the transition.
For further information and to book an appointment with a VFSO, visit the Veteran and Family Support Officers page available on the Veteran and Family Wellbeing Agency website.