Base Services consists of a range of essential services that support and enable Defence capability including the properties and infrastructure of our Defence estate.

The Base Services Team Charter outlines how Defence and industry will work together to deliver base services across the Defence estate. It provides a shared set of values, behaviours and ways of working for everyone involved in planning, managing and delivering base services.

The Charter supports 4 key outcomes:

• Reliable, mission-focused services
  We put Defence needs first and deliver consistent, professional services.
• Shared ownership
  We work together to resolve issues early and take responsibility for outcomes.
• Clear communication
  We share information early, clearly and consistently to support better decisions.
• One Team of Teams
  We work across organisational boundaries to deliver integrated outcomes for Defence.

The Charter is designed to support everyday work. It can be used to:

• guide decisions and behaviours
• support collaboration between Defence and Industry
• help resolve issues constructively
• strengthen communication and information sharing
• support continuous improvement
• build a positive and safe working environment.

Resources

Base Services Team Charter (PDF, 2.58 MB)