Travel tips

All Defence personnel undertaking domestic or international travel should bookmark this page on their mobile device, for quick access to travel support contacts.

Before travelling, the traveller should ensure their credit card limit is sufficient and that they know their card PIN. Where a Defence travel card is not accepted for payment, personnel must pay with their own funds and seek reimbursement upon their return.

During travel, any amendments to a travel plan must be approved by the authorised approver.

When all travel is complete personnel must acquit all transactions and retain relevant financial documents.

Contacts

Defence travel support

1800 333 362 (1800 Defence)

yourcustomer.service@defence.gov.au

Credit cards – National Australia Bank 24-hour support

General enquiries

Australia 1800 943 112

Overseas +61 3 8641 9937

Lost and stolen

Australia 13 10 12

Overseas +61 3 8641 9083

Fraud

Australia 1300 622 372

Overseas +61 3 8641 9083

Corporate Travel Management

Reservations – domestic and international flights, car hire and accommodation

Australia 13 11 57

Overseas (while travelling) +61 13 11 57 or +61 2 6263 6216

Group bookings (10 or more)

1300 651 757

groups@travelctm.com

Car rental services - Hertz

1800 009 545

ausresgov@hertz.com