Important notices:

  • Defence is currently experiencing a technical issue which may prevent emails being sent to external email addresses.
    When emailing yourcustomer.service@defence.gov.au, please ensure a contact phone number is included so Defence can respond where possible. If the matter is urgent, please contact 1800 333 362 (1800 DEFENCE).
  • Due to privacy and security issues it is the policy of the Australian Defence Organisation not to release contact details of its employees.

The Defence National Switchboard is a 24/7 national phone line for general public enquiries.

Defence staff can contact the Defence Service Centre for ICT support, personal administration services, (travel, pay, service records, human resources, learning and development), ServiceConnect, honours and awards, security clearances, and base service requests.

Monday to Friday: 7:30 am to 7:00 pm AEST, with opening hours extended on Tuesday to 10:00 pm AEST.

For any questions or queries about Australian Defence Force careers, visit the ADF Careers website Contact us page to reach out