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Emma Groth - Townsville

Keeping Defence personnel connected in the Middle East is Royal Australian Air Force (RAAF) Leading Aircraftswoman Emma Groth.

Emma, 22, grew up in Perth, but is now a Townsville local.

Joining the RAAF in 2011, Emma is a Communication Information Systems Controller (CISCON).

"I basically work within the Information Technology or IT framework," she said.

Emma is integral to ensuring the Australian Defence Force can communicate across the Middle East.

"I look after deployable information systems including laptops, printers, scanners and software based applications." 

Deployed to the Middle East, on the Communication and Information System help desk, she is the first point of call for the hundreds of deployed personnel who have IT issues.

"We are always busy," she said.

So many things can go wrong with IT equipment and software."

She overcame a number of challenges during her deployment.

"I hadn't completed my advanced course before deploying so I wasn't as technically skilled as the rest of my team," she said.

"I took it all on and managed to learn a lot on the job.

"On the help desk, every call is a different call, and you have to jump in.

"You learn a lot of new things every day."

Emma has been away from her partner since June, but their reunion will be a different to many other couples'.

"We will be high fiving each other in the Middle East Region, early next year, as he will be commencing his own deployment and I head home, to Townsville," she said.

Emma's partner Kiegan Gore is in the Army and is posted to 3rd Combat Signals Regiment in Townsville.

"It will be tough not seeing each other for so long, but we will manage," she said.

Emma is looking forwarding to returning home.

"I love small Townsville. I miss the weather and The Strand."