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Defence Estate Quality Management System (DEQMS) Davis Langdon Certification Services

 

 

 

Project Support

Contracted EMOS Project Support Services

Tasks & Activities

EUSUP01-1 Whole of Service Management

EUSUP01-1

  • Coordination of Service for whole of EMOS Contract
  • Monitor Estate Project Delivery Programs (Capital Facilities & Infrastructure (CFI) / Directorate Estate Works Program Office (DEWPO) to understand program trends and inform EMOS planning for future Project Support requirements and service solutions.
  • Produce responses for Project Support service requests. (E.g. Quotes)
  • Manage service performance and provide performance reporting to Directorate of Estate and Land Management (DELM).
  • Maintain relationships with key service stakeholders.
  • Quality Control of service and submissions to Defence for deliverables
  • Primary liaison to work with DELM for the development of the permanent service delivery model.
  • Manage Defect generated works requests through the BSSC
  • Track Defect correction performance
EUSUP02 On Base Service Management

EUSUP02-1

  • Provide support to aid in the development of Estate Investment Requests or Business cases.
  • Provide advice to the Estate Works Program on resident generated project proposals.
  • Maintain awareness of Project activities, planned and underway, at Bases to enable EMOS to provide holistic advice.
  • Provide advice on strategic impacts at bases (As per EA requirement).
  • Maintain relationships with Regional EFS and DSO Base staff to support delivery of service.
  • Support to simple (e.g. minimal effort, readily available, low volume) Requests for Information (RFI).
EUSUP03 Support Estate Works Program Development
EUSUP03-1
  • Provide support to aid in the development of Estate Appraisal generated projects and programs
EUSUP03-2
  • Review of project and program Deliverable performance
EUSUP03-3
  • Review of EWP Program schedules
EUSUP04 Support Site Visits 
EUSUP04-1
  • Provide Escorts Non technical
EUSUP04-2
  • Provide Escorts Technical
EUSUP04-3
  • Provide Access to controlled areas (includes all access requirements, e.g. inductions)
EUSUP04-4
EUSUP04-5
EUSUP04-6
  • Coordinate MSP engagement to support visit
EUSUP05 Provide Information 
EUSUP05-1
  • Provide information from DEIS or contractor systems
EUSUP05-2
  • Provide information on Base activities, operations and site information
EUSUP05-3
  • Provide support to provision of permits, commissioning, certifications or approvals to operate
EUSUP06 Provide Advice 
EUSUP06-1
  • Provide advice on Document Reviews
EUSUP06-2
  • Provide advice on Estate under management (e.g. condition, capacity, performance & operational constraints)
EUSUP07 Support Delivery 
EUSUP07-1
  • Attend Project operational meetings
EUSUP07-2
  • Provide EMOS Services to Project (e.g. work required to support project activities)
EUSUPO8 Support Commissioning and Acceptance into Service 
EUSUP08-1
  • Attend commissioning activities, including Design development and review workshops and site inspections
EUSUP08-2
  • Attend handover / takeover related activities, including defect and defect correction strategies
EUSUPO9 Manage Defect Rectifications 
EUSUP09-1
  • Manage Defect rectifications per Project/ EMOS agreements
EUSUP10 Support Post Occupancy Evaluation
EUSUP10-1
  • Participate in Post Occupancy Activities
EUSUP11 Support Information and Data Management 
EUSUP11-1
  • Validate project delivered information as EMOS to ensure suitability and completeness for managing the estate.
EUSUP11-2
  • Accept and upload into the DEIS of initially supplied and / or updated information deliverables including data, compliance and maintenance requirements , drawings and spatial data;
EUSUP11-3
  • Provide advice on Defence data / information deliverable requirements
EUSUP11-4
  • Work with projects and Defence to rectify deficiencies and facilitate corrections.
EUSUP12 Support EMOS / MSP Contract Change Process 
EUSUP12-1
  • Develop Interim CCP (expected to commence at completion of design phase or commencement of delivery phase)
EUSUP12-2
  • Develop final CCP