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Defence Estate Quality Management System (DEQMS) Davis Langdon Certification Services

 

 

Estate Upkeep - Product Delivery

Married Quarter Meter Reading

Reading of Electricity Meters on Married Quarters are the responsibility of the EMOS Contractor in accordance with Section EU20 of the Service Definition Table.

Frequency

  • Quarterly

Compliance

  • Conduct of Married Quarter meter readings are conducted in accordance with:
    • Commonwealth, State/Territory and Local Legislation, Regulations, Guidelines and Codes
    • Australian Standards;
    • SDT
    • Defence Policy

Performance Standards

  • Married Quarter Readings are completed within designated timeframes and tolerances in the SDT
  • Activity Records are provided in accordance with the SDT and reflect actual activity

Process for the Quarterly Reading of on Base Married Quarter electricity meters

Responsibility - EMOS Contractor

Activities

Specified Married Quarter electricity meters for on base Service Residences are to be read quarterly. (January, April, July and October).

Prior to the scheduled meter reading Defence will provide a spreadsheet to the EMOS's designated email address for recording of the meter reading information.

EMOS undertakes the meter reading at each property and records the reading and the date of the reading in the spreadsheet provided by Defence. The reading is required to be undertaken at all Married Quarter's in the spreadsheet, regardless of if they are noted as vacant or tenanted.

The EMOS will undertake the reading and will return the information to the Defence nominated email addressee Estate Invoices.

Process for AD-HOC reading of on Base Married Quarter Electricity meters

Responsibility - EMOS Contractor

Activities

When a tenant moves in or out of a Married Quarter a meter reading for that tenant is required. Often these dates will not align and often work is done in between tenants, so we can't just use the previous reading for the incoming tenant.

The EMOS will be requested via the Base Services Support Centre (BSSC) to undertake a meter reading at (or soon after) on a specified date. This request can come from a tenant, Defence Housing Authority (DHA) or Defence Relocation Housing personnel.

The EMOS will undertake the reading and will return the information (below) to the Defence nominated email addressee Estate Invoices.

Mandatory Information to be submitted:

  • Name of tenant (obtained from the tenant themselves or the local DRH staff)
  • Address of Married Quarter
  • Meter reading
  • Date reading conducted