CASG has implemented a revised model for the delivery of above the line support services. This includes the establishment of the Defence Support Services (DSS) Panel for the procurement of services in skill sets across the six CASG Centres of Expertise (CoEs). The DSS panel is an evolution of the current CAS-SS Panel.
Through the approach to market to establish the DSS panel, CASG took the opportunity to adopt a more strategic and integrated approach to its support services requirements through the appointment of a small number of Major Service Providers (MSPs) who are capable of delivering larger, longer-term and more integrated work packages across the CASG domains and CoE functions. MSP services are limited to CASG only.
Unlike the current CAS-SS Panel and separate Integrated Support Contractor (ISC) arrangements, the MSP model will provide a more strategically managed approach to the engagement and management of above the line services to CASG which will provide greater visibility and control over market engagement and service delivery.
The delivery of MSP services requires a far more proactive, relationship driven interaction, with much higher levels of collaboration between CASG and industry than has been the case in the past.
A key feature of the model is that it actively encourages healthy competition in the market, including fostering a viable and vibrant small to medium enterprise (SME) sector (for SMEs with relevant subject matter expertise).
The MSP element of the procurement process, including development of the MSP model, was undertaken through an ongoing and interactive competitive dialogue with seven shortlisted participants, to ensure that the model considered both CASG and industry perspectives, and can deliver on the aims of both groups. Four MSPs were selected.
MSPs will deliver the following kinds of services (MSP Services):
The four successful MSPs are:
Characteristics of the successful MSP tenders include:
Companies interested in working with the MSPs should contact the lead company (underlined) above.
Communications and contact
MSPs and the CASG MSP representative will be conducting RoadShows in the major cities and some regional areas. This site will be updated with further information.
For any questions relating to Major Service Provider Services, including establishing MSP services, please send enquiries to:
Group Mailbox: MSP.Administration@defence.gov.au