Former ADF personnel and their families
Former serving personnel have access to support from the Department of Veterans’ Affairs and Defence, who provide services including mental health, medical and, in some cases, legal support. Ex-service organisations also provide a critical role in supporting our people and their families.
- Open Arms – Veterans and Families Counselling Service 1800 011 046 or online at http://www.openarms.gov.au. Open Arms provides counselling and support programs to ADF personnel and their families and operates a free-call all-hours crisis telephone service as well as providing face to face support. ADF personnel can sometimes feel more comfortable reaching out to Open Arms in the first instance as Open Arms is not part of Defence.
- Lifeline Australia 13 11 14, available 24/7 or online at www.lifeline.org.au. Lifeline is a national charity providing all Australians experiencing a personal crisis with access to 24 hour crisis support and suicide prevention services.
- ADF Health and Wellbeing portal - The ADF Health and Wellbeing Portal provides information on a wide range of Defence websites containing information on ADF Health and Mental Health services and supports, as well as links to many useful external resources.
- Department of Veterans’ Affairs (for current and former serving ADF personnel) – call 1800 555 254. Current or former serving personnel and their families may wish to contact DVA for access to advice, claims and DVA support mechanisms.
- A range of ex-service organisations also provide support to ADF veterans and their families.
Other key contacts