skip to navigation skip to content skip to footer

IGADF Afghanistan Inquiry

IGADF Afghanistan Inquiry

Families of serving ADF personnel

  • All-hours Support Line 1800 628 036, available 24/7. This is a confidential telephone service that provides access to mental health advice and referral for ADF personnel and their families.

  • Defence Family Helpline 1800 624 608, available 24/7 or online at The Helpline is staffed by qualified human services professionals including social workers and psychologists.

  • Open Arms – Veterans and Families Counselling 1800 011 046 or online at: Open Arms provides counselling and support programs to ADF personnel and their families and operates a free-call all-hours crisis telephone service as well as providing face to face support. ADF personnel can sometimes feel more comfortable reaching out to Open Arms in the first instance as Open Arms is not part of Defence.

  • Employee Assistance Program 1300 687 327, available 24/7 free. EAP is a confidential and professional counselling service available to Defence APS employees, Australian Signals Directorate (ASD) employees, Australian Defence Force reservists, ADF cadets, officers and instructors of ADF cadets and their immediate families, and their supervisors/managers.

  • Family and dependants of Defence personnel have access to chaplaincy services to receive pastoral care, support or advice. Service chaplains maintain a 24/7 on-call service and have support networks across Australia. To get in touch with a chaplain, Defence personnel or family members can call their unit, base or ship chaplain; or ring the Defence switchboard and ask to speak to the on-call chaplain in your area. For parents of serving ADF personnel, DCO has a specific page for parents at:

  • Lifeline Australia 13 11 14, available 24/7 or online at Lifeline is a national charity providing all Australians experiencing a personal crisis with access to 24 hour crisis support and suicide prevention services.

  • ADF Health and Wellbeing portal – The ADF Health and Wellbeing portal provides information on a wide range of Defence websites containing information on ADF Health and Mental Health services and supports, as well as links to many useful external resources.

  • Defence Community Organisation (DCO) - DCO provides a range of services to the families of current serving personnel.

Other key contacts

  • 1800RESPECT is the national sexual assault domestic family violence counselling service, providing confidential online and telephone counselling, information and referral 24 hours a day, 7 days a week. Call 1800 737 732 or online at:

  • Defence’s Sexual Misconduct and Prevention and Response Office (SeMPRO) provides advice, guidance and support to persons affected by sexual misconduct, 24 hours a day, 7 days a week, 365 days a year and can be contacted on 1800 736 776 (1800SeMPRO) or via