Transition Support Services

A-Z Contact Listing

A.

ADF Transition Centres:

ADF Transition Centres

ADF Financial Services Consumer Council (ADFFSCC):

CP2-5-128
Campbell Park Offices
Department of Defence
CANBERRA ACT 2600
Phone: 02 6266 3293
Web: http://www.adfconsumer.gov.au

Air Force Reserves:

Phone: 1800 803 485
Website: http://www.defencereserves.com

All-hours Support Line (ASL):

1800 628 036 (FREECALL within Australia) or

61 2 9425 3878 (outside Australia)

Web: www.defence.gov.au/health/DMH/i-all-hours.htm

Area Health Services:

1800-IMSICK 1800 467 425

Website: http://www.defence.gov.au/health/contacts/AHS/i-AHS_map.htm

Navy and Air Force Health Records:

Postal: Navy and Air Force Health Records
Queanbeyan Annex 4 NSW 2620

Phone: 02 6266 5923 or 02 6266 5809

Fax: 02 6266 5813 or 02 6266 5801

Army Health Records:

Postal: Army Health Records
GPO Box 1932R
Melbourne VIC 3007

Phone: 03 9282 6772

ADF Rehabilitation Program:

ADF Rehabilitation Program Coordinators:

Australian Capital Territory
Duntroon
Phone: 02 6265 9633

New South Wales
Liverpool Military Area: 02 8782 1320
Defence Plaza Sydney: 02 9377 2497 or 02 9377 3795
Wagga: 02 6933 8575

Northern Territory
Darwin: 08 8923 5547 or 08 8923 8952

South Queensland
Gallipoli Barracks: 07 3332 4678 or 07 3332 4679

North Queensland
HMAS Cairns: 07 4042 0217
Lavarack Barracks: 07 4771 8425

South Australia
Keswick: 08 8305 6260

Victoria
Victoria Barracks: 03 9282 7167 or 03 9282 7141

Western Australia
HMAS Stirling: 08 9311 2072 or 0408 603 285

Alternate Dispute Resolution (Defence Equity Organistation):

1800Defence: 1800 000 677

ACT/SNSW:

02 6266 2503
0404 822 345
02 6266 4506
0439 115 010

NSW: 02 9377 2051 or 02 9377 2160

NT/K: 08 8935 4664 or 0447 594 402

QLD: 07 3233 4461 or 07 3233 4343

SA: 08 8259 5502 or 08 9311 2659

VIC/ TAS: 03 9282 3025 or 03 9282 3018

WA: 08 9311 2401 or 08 9311 2659

Cooma Call Centre: 1800 000 677

Defence Equity Advice Lines:

1800 803 831
1800 644 247
1800 626 254
Email: equityadvice@defence.gov.au

Alzheimer's Australia:

Web:http://www.alzheimers.org.au/

Army Reserves:

Phone: 1800 803 485
Website: http://www.defencereserves.com

Arthritis Australia:

Web: http://www.arthritisaustralia.com.au/

Australian Council on the Aging:

Phone: 08 8232 0422 or 1800 182 324
Email: cota@cota.org.au
Web: www.cota.org.au

Australian Taxation Office (ATO):

Website: www.ato.gov.au

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Beyond Blue:

Web: http://beyondblue.org.au
beyondblue info line: 1300 22 4636

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Cancer Council of Australia:

Web: http://www.cancer.org.au/Home.htm

Carers' Australia:

Web: http://www.carersaustralia.com.au/
Phone: 1800 242 636

Central Army Records Office (CARO):

Archive Enquiries: 03 9282 5393 or 03 9282 6235
Postal:
Department of Defence
VBMH3
256-310 St Kilda Road
Southbank VIC 3006

Centerlink:

Appointments: 13 10 21
Report Income: 13 32 76
Web: www.centrelink.gov.au

Civil Accreditations:

Web: www.defencequals.edu.au

Comsuper:

Military Superannuation Benefits Scheme (MSBS): 1300 006 727
Defence Force Retirement and Death Benefits Scheme (DFRDB): 1300 001 677
Web: http://www.militarysuper.gov.au/
Web: http://www.dfrdb.gov.au/

CTAS:

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Defence Community Organisation (DCO):

Web: http://www.defence.gov.au/dco/

Defence Families of Australia:

Free Call: 1800 100 509
National Office phone: 02 626 62768
Web: www.dfa.org.au
Defence Family Matters:
http://www.defence.gov.au/dpe/dpe_site/publications/dfm/index.htm

Defence Honours and Awards:

Web: www.defence.gov.au/medals/

Defence Housing Australia:

National Customer Service Line: 1800 249 711 (0800hrs to 1800hrs AEST Monday to Friday)
Emergency Relocations Hotline: 1800 626 698 (24hrs hotline when in transit)
Maintenance Line: 1300 366 615
Web: http://www.dha.gov.au/

Defence Home Ownership Assistance Scheme:

Phone: 1300-4-DOAHS (1300 434 627)
Email: dhoas@dva.gov.au
Web: www.dhoas.gov.au

Defence Service Homes Loan:

For loans enquiries phone: 1800 722 000
For insurance enquiries phone 1300 552 662
Veterans Home Maintenance Line (VHML) is available throughout Australia on: 1800 80 1945
Web: http://www.dva.gov.au/adf/dsh/index.htm
DSH Homes: http://www.dva.gov.au/housing/dshhome.htm
DSH Insurance: http://www.dsh.gov.au/insurance/ins_main.htm
For loans enquiries email: vic.dshsubsidy@dva.gov.au
For insurance enquiries email: insurance@dva.gov.au

Diabetes Australia:

Web: http://www.diabetesaustralia.com.au/

Directorate of Naval Officers’ Postings (DNOP):

DNOP Advice Lines: 1800 003 667 or 02 6265 3285

Address: Directorate of Naval Officers' Postings
R8-4
Russell Offices
Canberra ACT 2612

Fax: 02 6265 1189 or 02 6265 1145

Separations
Phone: 02 6265 1833

Directorate of Officers’ Career Management - Army (DOCM-A):

DOCM Advice Line: 02 6265 3267

Address:
Directorate of Officers' Career Management - Army
R8-8 Russell Offices
Canberra ACT 2612

Fax: 02 6265 6028

Separations
Phone: 02 6265 6194

Directorate of Personnel – Air Force (DP-AF):

DP-AF Advice Line: 02 6265 2459

Address:
Directorate of Personnel - Air Force
R8-7
Russell Offices
Canberra ACT 2612

Fax: 02 6265 1433

Separations
Phone: 02 6265 2210 or 02 6265 6922

Directorate of Sailors’ Career Management (DSCM):

DSCM Advice Line: 1800 003 726

Address:
Directorate of Sailors' Career Management
R8-5
Russell Offices
Canberra ACT 2612

Fax: 02 6265 3353 or 02 6265 6233

Separations
Phone: 02 6265 3340

Directorate of Transition Support Services (DTSS):

Email: DSG.transitionsupportservices@defence.gov.au
Website: http://www.defence.gov.au/transitions/
Defence Intranet: http://intranet.defence.gov.au/dsg/sites/dtss/

DVA Home Support - Veterans’ Home Maintenance Line (VHML):

Phone: 1800 80 1945
National Toll Free: 1300 550 461

DVA - Transition Management Services (TMS):

Web: http://www.dva.gov.au/adf/transition_manag/index.htm

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E.

Ex-Service Organisations:

RSL: http://www.rsl.org.au/
War Widow’s Guild: http://www.warwidowsnsw.com.au/

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F.

Family Information Network for Defence (FIND):

Phone: 1800 020 031

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I.

J.

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Kids Help Line:

Free call: 1800 55 1800

L.

Legal Aid:

Web: www.nla.aust.net.au

Lifeline:

Phone: 131 114

Long Service Leave:

Postal:

ADF LSL
CP2-6-093
Campbell Park Offices
Department of Defence
CANBERRA ACT 2600

Fax: 02 6266 4045

Phone:
LSL Army: 02 6266 3504 or 02 6266 3452
LSL RAAF: 02 6266 3341

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Medicare:

Phone: 13 20 11
Web: www.medicareaustralia.com.au

Mensline (Mental Health Support):

Phone: 1300 789 978

Military Rehabilitation and Compensation Group (MRCG):

Web: http://www.dva.gov.au/adf/rehab_comp/index.htm

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National AfterCare Centre:

Postal: PO Box 1500
Edinburgh SA 5111
Fax: 08 8259 6151
Email: dsa.nac@defence.gov.au

Navy and Air Force Health Records:

Postal: Navy and Air Force Health Records
Queanbeyan Annex 4
NSW 2620
Phone: 02 6266 5923
02 6266 5809
Fax: 02 6266 5813
02 6266 5801

Navy and RAAF Archive:

Archive Enquiries: 02 6266 5887 or 02 6266 5934

Postal:
Department of Defence
QBN - Annex 1
Queanbeyan NSW 2620

Navy Reserves:

Navy
Phone: 1800 803 485
Website: http://www.defencereserves.com

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O.

P.

Palliative Care Association:

Website: http://www.palliativecare.org.au/

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Q.

R.

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Reserves:

Navy
Phone: 1800 803 485
Website: http://www.defencereserves.com

Army
Phone: 1800 803 485
Website: http://www.defencereserves.com

Air Force
Phone: 1800 803 485
Website: http://www.defencereserves.com

RSL

Web: http://www.rsl.org.au/

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SmartSalary:

Email: adoterminations@smartsalary.com.au

Soldier Career Management Agency (SCMA):

SCMA Advice
Line: 03 5258 0484

Address: Soldiers' Career Management Agency
PO Box 225
Queenscliff VIC 3225

Fax: 03 5258 0433

Separations
Phone:
Voluntary Separations: 03 5258 0444
Involuntary Separations: 03 5258 0634

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Veterans Service Centres (VSC):

South Australia:
Address: Blackburn House
199 Grenfell Street
Adelaide SA 5000
Phone: 133 254
1800 555 254 (country callers only)

Western Australia:
Address: Level 5, AMP Building
Cnr William St & St Georges Terrace
Perth WA 6000
Phone: 133 254
1800 555 254 (country callers only)

Veterans and Veterans' Families Counselling Service (VVCS):

Veterans' Line: 1800 011 046 (Nationally)
Web: http://www.dva.gov.au/health/vvcs/index.htm

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