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About Defence

Service & Personnel Records


What is a service record?

Service records are raised and maintained to assist in the effective management and administration of members both during and after their service.

Service records are classified into two categories:

  • personal records, and
  • health records.

Personal records include all those documents relating to a member’s routine administration, career management and training whilst health records include medical, dental and psychological records.

Accessing service records

Please note that in some cases you may only require access to particular documents in your records depending on the purpose of your request. By specifying the purpose for request on the request for service records form, you will be able to assist Defence Archives in determining which records you require. Please enter a reason for request in the reason and urgency of request field on the request for service records form. For more information on accessing service records see the following brochure [PDF 1.3MB].

Which service record type are you looking for?

About Defence Archives

  • Manages the storage, archiving and retrieval of service records (both personal and health) for discharged members in Defence Archives custody.
  • Responds to requests for information for service records (both personal and health) for discharged members or their advocates in Defence Archives custody.


Announcing a new delivery system for customers to receive their requested Records

Defence Archives and Service Centres (DASC) is undergoing a transformation to change the way it does business.

DASC will deliver customers’ requested records through a faster and secure system.

Beginning 10th January 2018, DASC will upload completed requested records to secure Defence website for easy access.

DASC will email a unique link and password to requestors to access the requested records via the internet.

Customers must provide a valid email address at the time of placing a records request to access the online service.

Please contact us on 1800 DEFENCE (1800-333-362) if you do not have a valid email address.

Defence Archives Brochure

Defence Archives Brochure