What will the Task Force do?
What will the Task Force do?
The Minister for Defence Personnel, Materiel and Science has directed that the Task Force be accountable for the following 10 deliverables:
- Review and report on the adequacy of existing payroll procedures and compliance with them
- Create a small specialist deployed civilian payroll administration cell that will drive consistency between the in-theatre and in-country payroll processing
- Undertake quality assurance checks of International Campaign Allowance payments
- Promote a common customer access channel including the 1800 DEFENCE number for members and their families to contact about pay related issues
- Review the entire process for payment of deployed allowances and put in place revised checks and balances to ensure members are paid correctly
- Enhance quality assurance processes that provide greater focus on control, supervision and checking of personnel data from local commander to the transactional processing area
- Widen the current performance management regime to include control and compliance reporting around payroll processing
- Develop a systemic forward looking audit program to support the controls and compliance reporting around payroll processing
- Emphasise the mutual responsibilities and accountabilities of all personnel involved in the pay process, to meet their responsibilities on pay administration matters
- Issue further advice outlining the steps being put in place to improve the payroll system. This advice will also emphasise the obligation of personnel to meet their responsibilities on payroll matters including review of payslips and notification of errors as soon as possible.