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Division 3: Period of eligibility

7.5.16 Start date of period of eligibility

  1. A member's period of eligibility for temporary accommodation allowance begins on the day Division 1 section 7.5.6 applies to them.

  2. A person's period of eligibility for temporary accommodation allowance under the SAFE scheme starts on the day the CDF makes a decision under section 7.5.7.

  3. Example: A dependant moves into emergency accommodation on Monday without getting approval first. They then apply for emergency accommodation assistance. On Tuesday the CDF approves the accommodation. Accommodation costs can be paid from Tuesday onwards.

  4. A member's eligibility at a posting location begins on the first day of the posting period at the location. This is unless subsection 4 applies.

  5. This subsection applies if a member and dependants travel to the gaining location separately and arrive on different days. In this case, the period of eligibility includes both these periods.

    1. A period at the losing location that lets the dependants start the journey to the posting location and arrive on the same day as the member.

    2. A period at the gaining location that lets the member complete the journey and reunite with the dependants.

    3. Example 1: The member has to leave the losing location separately to perform temporary duty at another location before commencing duty in the posting location. The dependants are able to remain in temporary accommodation in the losing location. This allows them to arrive in the posting location at the same time as the member.

      Example 2: The member has to leave the losing location separately to perform duty at another location before commencing duty in the posting location. The dependants may leave the losing location at the same time as the member and travel separately to the posting location. They are eligible for temporary accommodation allowance in the posting location before the member arrives.

7.5.17 Length of period of eligibility

This table shows the maximum period of eligibility for temporary accommodation allowance.

Related Information: These periods may be extended. See section 7.5.20, Extension of period of eligibility.

Maximum period of eligibility
Item If the member is... then the allowance can be paid for up to...
1. leaving a location to go to another location (with any dependants) three nights at the losing location.
2. arriving at the gaining location (with any dependants) six weeks at the gaining location.
3. being removed within the same posting location (with any dependants) three nights.
4. granted assistance under section 7.5.7 (the SAFE scheme) five nights.
5.
  1. in transit from a long-term posting overseas to a new posting location in Australia , and
  2. on temporary duty at a location in Australia
the period of temporary duty.
6. going overseas on long-term duty or deployment two weeks. The period can be spent at either:
  1. the losing location, or
  2. a combination of the losing location and the place of embarkation.
7. made a reasonable offer of a Service residence at the posting location, which they reject the day that the CDF is satisfied that they could have completed their removal to the Service residence, if they had accepted the offer.
8. vacating a Service residence two nights.
9.
  1. granted a removal on a posting of more than six months, and
  2. rejected or did not apply for suitable accommodation that was available at the new posting location.
the first day they could have occupied suitable accommodation if they had applied for it.

Example 1: A member is removed to a new posting location. The member lived in a non-Service residence at their losing location. The member could be granted three nights' temporary accommodation allowance at the losing location. This could be made up of one night's allowance for the night of a pre-pack, another for the night of uplift, and another for the final cleaning and handing over of the residence.

Example 2: A member is removed to a new posting location. The member lived in a Service residence at their losing location. Only a pre-vacation inspection before uplift was required. The member could be granted two nights' temporary accommodation allowance at the losing location. This could be made up of one night's allowance for the night of pre-pack, and another for the night of uplift.

Example 3: A member is removed from one Service residence to another within their posting location. Only a pre-vacation inspection before uplift was required. The member is granted two nights' temporary accommodation allowance. This could be made up of one night's allowance for the night of pre-pack, and another for the night of uplift.

Note: Removals in the same location would normally be door-to-door, so only one night's temporary accommodation allowance should be necessary.

Exception: A suitable Service residence or other long-term accommodation might not be available. In this case, temporary accommodation allowance continues only while the member is taking all reasonable steps to find suitable accommodation.

Persons who can make the decision under section 7.5.17, table item 7, on behalf of the CDF:
An employee of Toll Transitions who performs the duties of:

  • National Relocations Administration Services Manager
  • Regional Relocations Manager
  • Relocation Administration Services Manager
  • Senior Case Manager
A person working in the Pay and Administration Centre – Victoria who is:
  • Overseas Administration Team Leader
  • Pay and Administration Manager Specialist
  • Civilian and Overseas Pay and Administration Centre Manager
  • Director Pay and Administration Centre
Contract Manager Relocation Services
Assistant Director Operations
Director Relocations and Housing

7.5.18 Member buying a home

  1. This section applies to an eligible member who is posted to a new location where they seek to buy a home. The member is eligible for temporary accommodation allowance for up to six weeks.

  2. The six-week period includes time the member spends as follows.

    1. Waiting to be given a Service residence.

    2. Searching for a home that they will get rent allowance for.

    Example: A member has been getting temporary accommodation allowance for two weeks while searching for a home to rent. They decide to buy a home. They may be paid temporary accommodation allowance for up to four more weeks.

  3. The CDF may extend temporary accommodation allowance beyond six weeks if all these conditions are met.

    1. The member arranged to occupy their home within the six-week period.

    2. They could not occupy the home for reasons beyond their control.

    3. They provide written evidence of the original date they intended to occupy the home and of the reasons for delay.

  4. The allowance may not be extended beyond a total of three months.

Persons who can make the decision under subsection 7.5.18.3 on behalf of the CDF:
Contract Manager Relocation Services
Assistant Director Operations
Director Relocations and Housing

7.5.19 Member temporarily out of a residence

  1. This section applies if both these conditions are met.

    1. The member lives in a Service residence or a home for which rent allowance is payable.

    2. The member must move out while it is being refurbished or renovated. The move must be temporary.

  2. This section does not apply to a person who is granted assistance under section 7.5.7 (the SAFE scheme).

  3. See: Division 1 section 7.5.7, Approval under the SAFE scheme

  4. The CDF may grant temporary accommodation allowance to the member for a maximum of six weeks.

  5. The member must seek alternative suitable accommodation for periods longer than six weeks. These are the alternatives.

    1. Removal to another Service residence at the member's rank group benefit.

    2. Removal to a home for which rent allowance is payable.

Persons who can make the decision under subsection 7.5.19.3 on behalf of the CDF:
An employee of Defence Housing Australia who performs the duties of:

  • Team Leader in the Housing Contact Centre
  • Regional Housing Specialist in the Housing Management Centre
  • Regional Director in a Housing Management Centre
  • National Housing Manager
Contract Manager Relocation Services
Assistant Contract Manager Services Agreement
Assistant Director Operations
Director Relocations and Housing

7.5.20 Extension of period of eligibility

The CDF may extend a member's period of eligibility for temporary accommodation allowance. The CDF must consider all these criteria.

  1. The member's and dependants' circumstances.

  2. The member's and dependants' reasonable accommodation needs.

  3. Whether or not there is suitable accommodation available at the location.

  4. Action taken by the member and the Commonwealth to accommodate the member and any dependants.

  5. The efficient operation of the ADF.

  6. The cost of extending the period.

  7. Any other factor relevant to the member and dependants.

Persons who can make the decision under section 7.5.20 on behalf of the CDF:
Extensions resulting from postings
Up to 3 months on arrival at the gaining location.
Up to 2 weeks on departure from the losing location.

Extensions resulting from removals within the location
Up to 6 weeks in the location as a result of a Commonwealth removal within location.
Extensions resulting from the death of a member
Up to 2 weeks on departure from the losing location for dependants as a result of the death of the member.
Extensions resulting from temporary vacation of a Service residence for service requirements, eg repairs and maintenance
An employee of Toll Transitions who performs the duties of:

  • National Relocations Administration Services Manager
  • Regional Relocations Manager
  • Relocation Administration Services Manager
  • Senior Case Manager
A person working in the Pay and Administration Centre – Victoria who is:
  • Overseas Administration Team Leader
  • Pay and Administration Manager Specialist
  • Civilian and Overseas Pay and Administration Centre Manager
  • Director Pay and Administration Centre
Contract Manager Relocation Services
Assistant Director Operations
Director Relocations and Housing

Extensions of benefits under the SAFE scheme
Director General Defence Community Organisation
Director National Operations
Defence Community Organisation Area Managers

Any other extension
Contract Manager Relocation Services
Assistant Director Operations
Director Relocations and Housing

Application to Reservists: Yes, on continuous full-time service.



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www.tolltransitions.com.au

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