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Part 4: Loss or damage to clothing or personal effects

10.4.1 Purpose

The purpose of this Part is to authorise a payment to members for loss or damage to clothing or personal effects, directly related to service.

10.4.2 Member this Part applies to

This Part applies to any member. This includes a member on Reserve service.

Note: In the total workforce model, this includes a member in any Service category, except Service category 1.

10.4.3 Definitions

This table defines terms used in this Part.

Definitions
Term Meaning in this Part
Loss Loss includes theft.
Personal effects Personal effects means tangible property that might be worn or carried on the person.
Examples: Briefcases, handbags, wallets, watches, hand luggage, suitcases, jewellery, portable radios, cameras, personal cash, pens, dentures and glasses.
Value Value means the current catalogue price for an item, reduced by the proportion of its life already expired.

10.4.4 Payment for loss or damage

  1. The CDF may authorise payment of an amount to a member, if the member suffers loss or damage to clothing or personal effects owing to their service. In assessing the amount to be paid, the CDF must consider all these criteria.

    1. The value of the item at the time of the loss or damage.

    2. Whether the member contributed to the extent of the loss or damage, including by failure to take reasonable precautions.

    3. Note: If this is the case, the amount considered for payment may be reduced.

    4. Any other amount paid or payable for damages, compensation or under a contract of insurance.

    5. The cost of any repairs.

    6. The cost of any service necessary to replace the item.

    7. Example: A member's glasses are damaged beyond repair. It could be reasonable to approve a payment that includes the cost of an eye examination which is part of the process for obtaining replacement glasses.

  2. If a member is paid an amount under this Part and recovers an amount for the loss or damage elsewhere, the member must repay the recovered amount to the Commonwealth.

  3. See: Webform AD351, Claim for reimbursement for loss of, or damage to, clothing or personal effects

Persons who can make the decision under subsection 10.4.4.1 on behalf of the CDF:
Director General Navy People
Director Navy Personnel Policy
Director Navy Employment Conditions
Chief Staff Officer (Executive) – Navy
Director General Personnel – Army
Director Personnel Policy – Army
Staff Officer Grade 1 – Personnel Policy – Army
Director General Personnel – Air Force
Director Personnel Policy – Air Force
Deputy Director Personnel Policy – Air Force
Deputy Director Service Conditions – Air Force

10.4.5 When this Part does not apply

This Part does not apply in the following situations.

  1. The member is going on or returning from leave.

  2. Exception: If the member has been recalled from leave, the CDF may decide to approve a claim.

  3. The member is eligible for an amount for the loss or damage under Chapter 14 Part 6 Division 3, Loss or damage to possessions overseas.

  4. The items are repaired or replaced at Commonwealth expense.

  5. The loss or damage would not have occurred if the member had taken reasonable steps to avoid the loss or damage.

Persons who can make the decision under paragraph 10.4.5.a on behalf of the CDF:
Director General Navy People
Director Navy Personnel Policy
Director Navy Employment Conditions
Chief Staff Officer (Executive) – Navy
Director General Personnel – Army
Director Personnel Policy – Army
Staff Officer Grade 1 – Personnel Policy – Army
Director General Personnel – Air Force
Director Personnel Policy – Air Force
Staff Officer Service Conditions – Air Force
Deputy Director Service Conditions – Air Force

Application to Reservists: Yes.



Forms

Copies of forms are available on the webforms system or through the Defence Service Centre.

  • AD351, Claim for reimbursement for loss of, or damage to, clothing or personal effects

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Further info

Contact

Defence Service Centre

1800 DEFENCE (1800 333 362)

YourCustomer.Service@defence.gov.au