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Features - Nursing Conference

Emotions run high for our nurses
A triumph of mission and mateship
Continuing to live
"I love you. You saved my life."
Ray Martin inspired by the healing hands in Aceh


Emotions run high for our nurses

By Andrew Stackpool

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The ADF has 446 permanent and reserve nurses. They are employed in general medicine/surgery as well as a wide-range of specialisations including mental health and intensive care. They are recruited into their single Service of choice, however, may be called upon to work in any environment, air, sea or land. Consequently, they need to be multi-skilled and able to transfer those skills as required.


EMOTIONS at times ran high and new bonds of friendship were formed at the 2005 ADF nurses’ conference.

Fourth in the series, the annual event was held at the Russell Offices complex in Canberra from November 9-11.

Aimed squarely at the recent high operational tempo and drawing on the experiences of many who have deployed to recent crises, its theme was “Go there with Resolve, Competence, Confidence and Ethics.”

Channel Nine personality Ray Martin opened the conference, invited because he had shared the experiences of the nursing officers who had deployed to Sumatra in Indonesia during Operation Sumatra Assist, following the tsunami there.

Over the three days, tears were sometimes shed as more than 150 of the ADF’s nursing fraternity heard of the challenges of setting to work and operating an intensive care unit on the first and second rotations to Balad, of the work undertaken during the restoration of Sumatra after the tsunami and earthquake, the terrifying account of a nurse who survived an AME helicopter crash and the loss of Navy Sea King Shark 02 at Nias.

“We had tissues available for people to use as some of our colleagues were getting quite misty-eyed [during the presentations],” Director Defence Nursing Services Colonel Bev Wright said.

Senior military and civilian nurses, leaders in their respective disciplines, also addressed the conference on a range of professional topics.

These ranged from challenges in the future provision of sufficient educated and trained nurses into the workforce, training, mentoring and support, and technologies, to a case study of international military efforts to combat malaria and an exploration of the perceptions and realities of the changing relationship between nurses and doctors.

Colonel Wright said that the conference built upon the outcomes of the previous three conferences. More importantly, it gave nursing officers, particularly the junior ones, the opportunity to be heard and to share their experiences.

“It gives the junior nursing officers an opportunity to identify and meet up with the senior people,” she said. “Many know that there are people at Campbell Park who work in their best interests, however, they don’t know what they look like, or who they are.”

There was also another dimension, with so many nursing officers having experienced operational deployments this year – “it allows us to actually catch up and give our people a hug. You can’t do that by e-mail.”

The conference provided a forum for nurses who had been on operations to speak about their experiences to colleagues who have not yet deployed and provided a window for civilian nurses to find out what ADF nursing was about.

“The civilian sector doesn’t have much idea about what we do and this permits that interaction to occur.”

Many years and effort had gone into building the profession of nursing, and while there were many conferences around, there was nothing focusing on ADF nursing.

“We decided that this was not good enough for us. We wanted to elevate the profile of our profession and having an annual conference was a way to ensure that we maintained the professional interest of our colleagues,” she said.

“[The conference] also gives our people the opportunity to access continuing nursing education points which are very important for their annual registration. It also encourages cross-cultural development – we welcome everyone to our conference and this year we had doctors and dentists address the conference along with overseas speakers.”

Colonel Wright said the conference “definitely achieved its aims and more”.

“Some of the visiting professors of nursing felt that there was a real sense of community among our colleagues, which doesn’t necessarily exist in the civilian side of our profession,” she said.

During the conference, four book prizes were awarded, named after four significant nursing officers and representing nine decades of nursing service to the ADF: Flight Lieutenant Lynne Rowbottom (killed in the crash of Navy Sea King Shark 02 at Nias in Sumatra); Sister Elaine Lowrey, a former Navy nurse; Sister Betty Jeffrey, an Army nurse who was a Japanese prisoner of war; and Sister Edith Cowell, who was executed for trying to help people in 1915 during World War I.

Colonel Wright said that the different format for this year’s conference – a mix of professional, academic
presentations and the presentations of individual experiences during the tsunami and in Iraq – was quite deliberate.

“A lot of people had been to these areas and they needed the opportunity to talk about their experiences,” she said. “We devoted two hours to Iraq and to the tsunami and each speaker had 30 minutes. We received many papers again this year and all were of a very high standard.

To accommodate all presentations some of our speakers presented their papers as poster presentations. The poster presentations were very successful as an alternate form of presentation and will be used for future conferences.”


A triumph of mission and mateship

By Andrew Stackpool

SQNLDR Belinda Ball with a patient inside the intensive care unit at Balad, run by ADF nursing and medical officers, but part of the US 332nd Emergency Medical Unit.

SQNLDR Belinda Ball with a patient inside the intensive care unit at Balad, run by ADF nursing and medical officers, but part of the US 332nd Emergency Medical Unit.

Photo provided by SQNLDR Belinda Ball

BALAD is a sprawling, dust or mud-covered 25 sq km air base complex in the Sunni Triangle in Iraq. About 68km north of Baghdad, it has been the home of an extraordinary group of Australians.

They are the 20-odd doctors and nurses of the critical care element who are posted there to manage the Intensive Care Unit (ICU) of the 332nd Emergency Medical Unit, a US Air Force organisation.

They are a vital part of Australia’s contribution under Operation Catalyst to the Coalition forces and they have a word of advice for future rotations – “leave your ego at home”.

The Commanding Officer of the first rotation, Wing Commander Michael Paterson, said at the nursing conference that the deployment to Balad was the most significant deployment of ADF personnel to a land-based level three medical facility in combat since the Vietnam War, if not earlier. It also represented the greatest exposure of ADF nurses to battlefield trauma from a volume basis within a similar period.

“It was my generation’s chance to see if it had what it took, in nursing terms, to stand beside a major Coalition partner on an equal footing,” he said. He reminded his audience that “it is midnight in Balad. You may rest assured that our colleagues are still hard at work”.

Balad is the frontline of post-combat military medical care in Iraq, comprising “tents on concrete slabs which, given the threat, makes things interesting”.

It is a place where amputations and severe burns are commonplace and wounds from the 5.56mm, 7.62mmx39 (the round for the ubiquitous AK-47), IEDs ranging from a few grams in a booby-trapped torch to 105mm rounds carefully cemented into the kerb-side, harassment fire from rockets, mortars and car bombs are the norm.

A place that presenters at the conference said provided them the biggest challenge of their careers. Some nursing officers came from big, modern comfortable hospitals, which were very busy, “but the Balad unit was the busiest I had ever experienced”.

“[It] was a culture shock. We had to have a real team effort to ensure people got the best quality [nursing care].”

“There were no extra staff to back them up, no technicians. We did it all ourselves.”

But nursing officers who served there say it is the most satisfying work they have ever done from a professional and military point of view and a place where “we shared good times”.

Most importantly, it was the ultimate location where nurses go “with resolve, competence, confidence and ethics”.

These nurses serve everyone, Coalition and Iraqi soldiers, insurgents, civilian casualties and children. No-one is turned away. Compassion and ethos rules.

Several members of the first and second rotations presented vignettes of their experiences in the hell that was the ICU. These were stories of ordinary people meeting the challenges of an extraordinary environment.

Wing Commander Paterson said the deployment was challenged to embed into a large Coalition health facility in the Middle East. The original intent was a single six-month rotation and was chosen to represent a “truly Coalition effort”.

“That we are still there speaks highly of the efforts of my colleagues,” he said.

In July 2004, the first team was tasked to move 28 days later. Its members were sourced through component command and by September, it was in Balad. The mission was to provide level three medical care to units in and around the base, supply inter and intra-theatre, aero-medical evacuation (AME) support, and provide hospitalisation to a range of forces.

“In reality, we provided hospital care to anything the helos dropped at our door,” he said.

Presenters at the conference detailed the widespread problems they faced upon arrival. Indirect fire from mortars and rockets were received at the base, providing a number of (non-Australian) casualties, coupled with casualties from IEDs and suicide bomber attacks against the base perimeter and its defences.

The hospital was also damaged by fire and there were several near misses. In tandem with this was the noise generated by counter-battery fire and the almost non-stop noise from helos arriving with casualties.

The environment brought its own problems. The temperature ranged from below freezing in winter to the mid-50s in summer. Heavy dust in summer, thick mud and unrelenting rain in winter, all of which ended up inside the hospital treatment areas. Problems in setting the ICU to work were many and challenging.

They ranged from the potential infection hazard presented by pollution from many sources, the ubiquitous dust and mud, the porous nature of the concrete flooring which made cleaning almost impossible as blood, soiled water and body fluids tended to soak into it, lack of ventilation, air conditioning that couldn’t handle the high temperatures and the lack of proper linings in the tent ceilings.

The ICU Manager on the first rotation, Major Malcolm Evans, said other physical problems included a lack of shelving by the beds and a lack of storage, including for individual body armour.

Other problems were more human. These included different procedures and processes from the Americans, times when patients had to be treated on the floor by staff in full body armour or when people had to take shelter in the bunker complexes because of incoming fire.

Even patient management brought unexpected problems, including coming to grips quickly with the cultural differences between Australians, other Coalition partners and the Iraqis themselves.

Horrific injuries were often compounded by severe pain, the environment, transport difficulties and the length of time taken for patients to be admitted. Coalition casualties normally had undergone some aid before they arrived, while civilians and others normally arrived with untreated injuries.

Major Evans said that in time the problems were overcome with ingenuity, planning and hard work; everyone turned out to improve the unit. “Our aim was to leave it a better place than when we found it.”

With the enormity of their tasks and the problems, it may have been easy for the nursing staff to feel overwhelmed. But they were always focused on their mission and professional responsibilities.

Lieutenant Gary Steer told the conference its theme of resolve, competence, confidence and ethics typified their time in Iraq.

“Had the teams not displayed these qualities, then our mission would not have been the success it was,” he said.
Despite the horror with which they were constantly surrounded, the teams did make a life for themselves and did find ways to have fun.

“Mateship and a sense of humour was the glue that kept us all together,” he said, a view also expressed by other presenters.

As Lieutenant Steer said, “through mud, mission and mateship, we triumphed”.


Continuing to live

By Andrew Stackpool

FLTLT Sharon Cooper is comforted by LTCOL Ross Bradford before her evacuation to Australia in 2004, after a UN AME helicopter crashed in East Timor.

FLTLT Sharon Cooper is comforted by LTCOL Ross Bradford before her evacuation to Australia in 2004, after a UN AME helicopter crashed in East Timor.

Photo by PTE John Wellfare

FLIGHT Lieutenant Sharon Cooper from RAAF Base Amberley is a true survivor.

In the space of 10 short months she survived the crash of a UN AME helicopter in East Timor with shocking injuries.

Still coming to terms with her physical and mental trauma, she then survived the death from cancer of her mother and then the shock of losing friends and colleagues in the crash of Navy Sea King Shark 02 at Nias in Sumatra.

In her crash on June 2, 2004, Flight Lieutenant Cooper had sustained a burst wedge compression fracture to her back, three fractures of her jaw and was covered in aviation fuel. She spent two weeks in Brisbane hospital, including a stint in intensive care and then months of often excruciatingly painful rehabilitation.

With a voice that sometimes trembled with emotion and occasional pauses, Flight Lieutenant Cooper told the nurses’ conference that, while it was difficult if not impossible to empathise with survivors, she hoped that through sharing her experiences as a survivor, and, “more importantly, as a survivor as a serving member of the ADF”, she could provide them some insight to the management of survivors.

“Experiences of survival may be as public and as dramatic as aircraft crashes or as famous and as remarkable as that of Stuart Diver in the tragic Thredbo landslide,” she said. “They may also be of the more socially tolerable incidents such as motor vehicle accidents or serious disease.

“[Or] of surviving the trauma of ADF deployment, of coming home to Australia having witnessed what we witnessed and getting back on with our lives.

“Each individual will embrace or endure survival in their own way.”

She said that things she had experienced after her crash included the actual physical survival of the crash and the injuries and rehabilitation involved in getting her life back together.

She told the conference that injuries she couldn’t show were the emotional and mental trauma. After she arrived in hospital, she concentrated on the crash and often woke feeling herself falling through the air.

“The rescue helo landing on the roof of the Brisbane hospital had my heart racing before I realised what it was.

“Those early days were also full of elation. I had been away for three months and now was hearing regularly from family and close friends.

“Also high on the adrenaline of survival; I had cheated death. I felt so incredibly lucky just to be alive.

“As reality dawned on me, I wondered if my luck was in fact anything but bad. I recalled hearing for the umpteenth time, ‘You are so lucky.’

“On one occasion I replied, ‘I am lucky, aren’t I? I can’t believe my luck [at what I had experienced]’.”

Flight Lieutenant Cooper said when she returned to work, initially on half days, some people felt she went back too soon. But, she believed that this was an essential part of her recovery as her work colleagues were her main support. Staying at home would only risk dwelling on what had happened and worrying about her future.

“By returning to work, I felt I was more valuable and it gave me sense of belonging.”

She said that another important and difficult aspect of being a survivor in the ADF is that military life continues.

“The need to secure Australia and its interests doesn’t pause to allow an injured nurse to catch up. Nor does it have the courtesy to wait for her to give permission to continue on without her,” she said.

Shortly after returning to work, three of her closest colleagues were deployed to Balad.

“Essentially [she felt] the ADF was taking from me a large chunk of my support network. My world had become focused around me, partly because I was so overawed by what had happened to me and focused on my recovery, that I was blinkered from all else for a very long time.

“I was also very conscious of my desire to protect my friends and not let them deploy. Although rationally I knew they had a job to do, now I feared for their safety. I did not want anyone to experience what I had.

“There were, however, definite positive aspects to life. My determination pushed me to fulfil the commitments that I had made prior to my deployment to East Timor, both professionally and socially. I was determined to regain as much control of my life as I possibly could.

“While I had to accept that my life wasn’t going to be quite as I had planned it, I tried to limit the impact of the crash and the injuries on those around me.

“One of the biggest emotions I had to grapple with during my recovery was grief. I didn’t want to lose any more than I had already lost. I felt the helo [crash] had robbed me of so much and I was determined that it was not going to take anything more.

“Then earlier this year I lost my mother. I lost my reference point. In coming to terms with my experiences, I felt a bit flat. Losing my mother was the worst thing that could have happened to me. I thought I was prepared for whatever was going to happen next. Again I was wrong.”

Exactly 10 months after her own crash, Flight Lieutenant Cooper, along with her ADF health peers, faced the tragic loss of friends and colleagues Squadron Leader Paul McCarthy, Flight Lieutenant Lynne Rowbottom and Sergeant Wendy Jones when Navy Sea King Shark 02 crashed at Nias in Sumatra.

Flight Lieutenant Cooper now faced another hurdle; survivor guilt. No-one had died in her accident and she thought she escaped it. Now, she felt guilty that she survived her crash, but those in Shark 02 didn’t. Her feelings of guilt remained at the conference.

She said that during the whole process, she had found positives in meeting milestones that at times had seemed out of reach.

She passed her PFT with no waivers, took her first helo flight since the accident and then deployed to Bali.

“The past 18 months of my life seems like a tragedy but from them I have learnt and I have grown,” she said.

“Survival is one hell of a rollercoaster ride and one which I am eternally grateful for. Life does not wait for you to recover. It continues on with both the good and the bad.

“For most of the past 18 months, I have felt I was trying to pick myself up and the world was continually knocking me back down again.

“In a short period of time, I had endured more than most and some days it was much easier to bear than others. I have learned to appreciate what I have and I have learned to recognise who and what really warrants my time, energy and concern.

“Survival is more than not dying in a helicopter crash – it’s about continuing to live. I lost my life in a single moment. My life as I knew it was gone. I picked up the broken body I now have and the sad and frightening memories and did what I could to move on.

“I started to learn how to live with this new me and I moved on. No-one will ever follow my path; each will learn to navigate their own.”


‘I love you. You saved my life.’

By Andrew Stackpool

FLTLT Amanda Banks served at Balad in 2004.

FLTLT Amanda Banks served at Balad in 2004.

DURING the house-to-house fighting between Coalition forces and insurgents in the Iraqi city of Fallujah in late 2004, two women from different backgrounds, with different outlooks and different circumstances met and formed an unbreakable bond.

Flight Lieutenant Amanda Banks was on duty in the intensive care unit when the Iraqi woman was brought in.

“There were so many patients and after a while their faces and injuries tended to meld into one,” she said. “Males dominated [but] it is the women and the children I looked after [that] I tend to remember.”

The Iraqi woman was unremarkable from the others, in conservative dress, but badly disfigured and burned, with severe wounds to her arms and legs.

“I was told that her husband was an insurgent, who could be dead, and she had been making a bomb when the injury occurred,” she said.

“When the interpreters came in, she said to them that it was up to God if he was dead or not.”

As the woman recovered, Flight Lieutenant Banks wanted to look after her – “it was part fascination.”

“I asked myself how a woman like this could do something so bad,” she said.

“She almost died on me. She had a fractured right femur and 80 per cent burns.

“I cried when I was giving her the drugs.

“Throughout my care for her I thought about the Geneva Convention, about ‘care for all, no matter’ and that kept me going looking after this lady.

“She questioned my belief system; about how I am as an Aussie female and asked me what I would do in her place if I had been born into this country, Iraq. How would I be?

“I found myself comparing our lives, my uniform with my boots covered with human body fluids and her dress. Her hair was long, matted and full of straw, blood and cow dung.

“Mine was pulled back in military style with hairnet and two pins. I cut hers into a modern style and hoped it was culturally appropriate.

“Her acceptance of her missing husband killed in Fallujah, while my loving boyfriend had just proposed to me in Venice and was safe back in Australia for Christmas.

“Her face, arms and legs were disfigured from burns – my face, legs and arms were thinner from cafeteria food and long working hours.”

Flight Lieutenant Banks presented her thoughts in a poem to the conference.

The two women’s lives may have been worlds apart, but at the end, it really didn’t matter. One day, the woman looked at her and in limited English said, “I love you. You saved me.”

“Holding her hand and in limited Arabic I told her I loved her, too.

“On the surface, we seemed so different, but underneath I found we were really the same.”

Flight Lieutenant Banks is now safely back in Australia, preparing to start a new life while the fate of the woman is unknown. But for a brief time they shared something that transcended Iraq and the hospital of Balad; a universal, shared emotion.

“I became very attached to her and she is a patient I shall never forget.”


Ray Martin inspired by the healing hands in Aceh

By Andrew Stackpool

Ray Martin

Ray Martin

RAY Martin from Channel 9 is proud to be an Aussie, thanks to ADF nurses.

Shortly after the Boxing Day tsunami, he found himself embedded with ADF nurses working at the Anzac Hospital in Banda Aceh.

In his keynote address to the conference, he said that in more than 40 years of journalism he had travelled over two million miles, visited more than 100 countries and covered thousands of stories. This included war and conflict in Iraq, Iran, Afghanistan, Northern Ireland, Israel, Lebanon, Grenada, El Salvador and Panama.

“I’ve seen war and dead and broken people,” he said. “But nothing prepared me for Aceh in the tsunami aftermath.”
Mr Martin spent a considerable amount of time with the nursing officers during the weeks that he was in Sumatra.

He praised the work of the Australians who were involved in recovering bodies and body parts as well as cleaning up the debris and toxic mud that covered everything.

“I was wearing Blundstone boots and you know you can’t bust them,” he said. “I left them outside the place where we were staying and next morning I found that the mud was so toxic that it had eaten through their soles.”

Mr Martin said that the work the ADF, and particularly the nurses, had done in Banda Aceh was an inspiration to the people back in Australia, and was, in many ways, responsible for the success of the various television fund-raising activities.

“I’d like to say a few words about you, the personnel whom we watched and with whom we worked,” he said.

“Over the next few days you will be addressing issues of the need for cultural sensitivity, respect for others, etc., what I call ‘cultural safety’.

“From what I saw first-hand in Banda Aceh for well over a month, the nursing service is in remarkably good hands in the area of cultural safety.

“For you ADF personnel in uniform, but without weapons, you had to be diplomats as well as nurses. It was extraordinary to see.

“Watching the hospital go to work under such conditions was mind-boggling. I felt proud to be an Australian because of what you did.”

He described how he had seen nurses break down in tears and frustration after losing patients against impossible odds, but what impressed him most was the nurses’ dedication to duty. He recalled one nurse who had greeted many patients outside the hospital one morning, “Good morning, ladies and gentlemen, we’re here to help you”.

“It was more than medical skills on parade,” he said. “It was all about attitude, the Aussie laid-back way of doing things that is efficient and highly professional. It is not arrogant, officious, overbearing or patronising. It was comfortable and caring; friendly and recognised that the people there had been to hell and back.

“It was a compassionate operation, wounds were mended and babies born to replace those who had died. Acehnese wanted to give their children Australian names after the nurses.

“I was really proud to watch the way you went about business and it is a privilege to be with you here today.”


 

 

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