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Your Career

One-stop self-service

By Squadron Leader Deanna Nott

AIR Force personnel will now have greater access to, and control of, personal data through the “one-stop, self-service shop” of PMKeyS Self Service (PSS).

Recent PSS additions mean members can now update and/or check:

  • home address;
  • emergency contact details (next of kin);
  • pay advice;
  • leave balance and leave history;
  • individual readiness status;
  • nominated family for leave travel;
  • dependant/beneficiary details;
  • employment preferences and restrictions (and submit them);
  • operational service, promotion, postings and course history; and
  • qualifications, honours and awards, and professional memberships.

PSS allows members to do all this online, in one go, in one place, in real time and in a secure environment.

In many cases, personnel can update their own information without any forms or waiting on the phone – and the changes are instantaneous. Where a form is needed, PSS provides a link to the correct form, online.

Air Force and Defence are also moving towards enabling the application, approval and processing of military leave through PSS.

The PSS leave process offers the following advantages:

  • It removes the risk of losing leave forms;
  • removes the need to store, audit and archive paper documents;
  • provides instantaneous entry into PMKeyS; and
  • allows the supervisor to view leave entitlement before approval.

The PSS leave process is currently being piloted among a controlled group of members applying for specified types of leave and the workflow of manager approvals.

The trial is expected to be rolled out to Air Force units during 2006 and will be based on personal preference and local command and administrative arrangements and requirements.

“We are always looking at ways to improve the way information is processed, approved and stored on PMKeyS.

We are constantly enhancing PSS, in consultation with Air Force and the other Services, and the changes will continue in an evolutionary way.

We want to deliver an accurate, flexible and accessible personnel and payroll management system to Air Force members,” the Director General Personnel Systems, Peter Lush, said.

“A constantly improving PMKeyS will not only benefit members, but also the personnel and financial management of Air Force and Defence.

“Our improvements will also help Air Force and Defence address a number of Australian National Audit Office issues.

“By integrating military and civilian personnel and payroll management, and reducing the number of points of manual entry, Air Force and Defence will be able to get an accurate whole picture of their workforce in real time.

This will really enhance the quality and currency of our workforce and financial information.

“That said, PMKeyS is only as good as the information in it. We can do everything in our power to make the system easier to use and more integrated. But it’s a case of garbage in, garbage out.”

While PMKeyS is continually being enhanced, a major upgrade is planned for the future. The upgrade will integrate the current human resource capabilities and military payroll systems into one single system.

Both PMKeyS and PSS are secure and protected by privacy regulations, so members can be assured their information is safe.

For further information about PMKeyS contact:

 

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