New posting process

THE DEFENCE Housing Authority (DHA) has introduced a new initiative to make the relocation process for Defence personnel and their families smoother.

When members advise DHA of their posting, the organisation will send them a letter with a tear-off card in a reply-paid envelope. The member then ticks the boxes on the letter to confirm they are moving and returns it to DHA in the envelope.

After it receives the letter, DHA will forward them a relocation pack to their preferred mailing address, including their home address. Their house will then be placed on HomeFind to assist new families moving into that location.

DHA has introduced the new process in response to customer feedback. By making it easier for Defence members to let DHA know that they will be moving, the choice of homes available to all members will increase earlier in the posting cycle, making the relocation process easier for everyone.

More information about the relocation process is available on the DHA web site, www.dha.gov.au or by telephone 1800 249 711.

.