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Letters
Video
tape slated:
I have had the opportunity to view a video tape on MSBS
titled Military Sooper Quiz that was obviously intended to
impart some important information to members.
I assume it was made in a bold attempt at modernising the portrayal
of this information, but it failed in every other aspect of a professional
and informative medium.
I initially felt as if I was watching an afternoon children’s
quiz show, but upon reflection, even they are produced with more professionalism
and relevance to their target audience.
Whatever information was attempted to be imparted was in vain and
lost in the video’s overly distractive and idiotic format.
With reference to the target audience, it is an insult to the intelligence
of any ADF member.
I am disgusted and repulsed that an organisation in charge of my future
financial security has not only released a video of such poor quality
and content, but has obviously wasted some of my invested money on
this grossly sub-standard production.
In fact, it would be interesting for all fund members to know the
exact cost of this wasted production and those interested should voice
their concerns by accessing the complaints area of the military super
web site.
Sergeant A. Godwin
HQ 1ATS
I have watched the biggest joke and most insulting video presentation
in my 25 years of service in the Air Force.
As a SNCO (currently DFRDB) I thought the video for members of the
Military Super fund would increase my understanding of the MSBS fund
to enable me to assist with any questions from my subordinates.
However, what I watched was something my five-year-old daughter’s
kindergarten class would have found very comical.
The way in which this was presented makes a mockery of the intelligence
of all serving members, also the presenters’ appearance and accompanying
jewellery is an insult to the dress and bearing standards we are all
required to maintain.
The quality of the presentation was, to say the least, very poor.
Who paid for this video: the ADF or the members of the fund. If it
was the latter, will they be reimbursed for their loss?
Flight Sergeant Ross O’Brien
HQ 1ATS TRNG1
Official response:
Thank you for your feedback on the video. It was one in a series of
four produced as part of the Board’s Communications Program for
the Military Super Scheme. The three earlier videos, Introduction
to the Scheme, Family Benefits and
Understanding Investments & the Operation of the Board,
were well received by members and, in fact, won a Gold Communications
Award at the 2002 Conference of Major Super Funds.
With this particular video we sought to add some humour to what is
an important, but sometimes dry subject. It was pitched
at younger members who often see superannuation as something to be
considered later in life, when in fact it is important to take an
interest now in order to achieve an adequate standard of living in
retirement.
We may have missed the mark with this one, which may not appeal to
all members. However, it is encouraging that members are viewing the
videos and taking the trouble to comment. We appreciate the feedback
and will avoid this format in future.
Finally, the costs of producing the video did not come from the Military
Super Fund. All costs relating to the video were paid out of administrative
fees paid by the Department of Defence.
Brigadier Bob Brown
Military Super Board Trustee
and Chairman of the Communications Committee. |
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