New site not a voice in the wilderness

A new, user-friendly Defence Voice Services web site is set to help users get the most out of their phone and improve productivity.

The http://voice.defence.gov.au service provides site-specific information such as voicemail instruction, answers to most voice related problems and PABX features and is designed to provide as much self help information as possible, reducing the need to contact a helpdesk.

Users can find common information and answers in their own time and at their own pace at the site, enabling them to optimise voice services information and download the telephone and voicemail user guides.

Typical information available includes telephone and voicemail user manuals; mobile telephone instruction guides for voicemail and handsets; fixes for common faults and links to related Voice sites such as the National Defence Telephone Directory.

The website also includes a feedback form for users to complete and send back to Defence Voice Services. This will enable them to keep the website current.

Anyone with any inquiries or ideas regarding the new website is asked to complete an evaluation form or contact Defence Voice Services on 1800 020 623.

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