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Joint Health Command

ADF Family Health
Conditions of Use - Privacy and Disclosure

Page updated 30 September, 2009

Your privacy is important to the Department of Defence (Defence). This notice provides information about the personal information that the ADF Family Health Directorate (ADFFH) will collect for the purpose of registering participation in the ADF Family Health Trial, and how that personal information will be used and disclosed.

Commonwealth Government agencies are required to comply with the Information Privacy Principles (IPPs) in the Privacy Act 1988 with regard to the collection, security or protection and use or disclosure of personal information.

Personal information collection

The ADFFH will collect and use the following personal information for the administration of healthcare to ADF dependants:

  • ADF member’s given name, family name, and employee ID;
  • ADF dependant’s given name, family name, gender, date of birth, telephone number, email, primary contact name, address and Medicare Card number, including Medicare Card reference number; and
  • The number of visits an ADF dependant has to a medical practitioner or dentist, including type of visit (medical or dental), the date and value of benefit (Information to be provided by Medicare Australia and Navy Health Ltd).

Use and disclosure of personal information

Defence will use the personal information gathered to:

  • Identify persons who are eligible to receive benefits as part of the provision of healthcare to ADF dependants;
  • Record statistical data relating to the number and value of visits a dependant has to a health professional. ADFFH will not know the purpose of the visit. This data will be used to record Fringe Benefit Tax (FBT) for provision to the Defence Taxation Management Office;
  • Inform the ADF member of visits their dependants make to a health professional, and the value of the benefit. This information is used for FBT reporting and may appear on the member’s annual Payment Summary. The ADF member will not be informed of the purpose of the visit; and
  • Enable trial evaluation and Government reporting.

Defence will disclose the personal information of ADF dependants to:

  • Medicare Australia for medical claims processing; and
  • Navy Health Ltd for claims processing, benefit payment, customer service and card production.

When Defence discloses your personal information to Medicare Australia and/or Navy Health Ltd for these purposes, these providers will be obligated to use that personal information in accordance with the Privacy Act 1988.

In addition to the disclosures reasonably necessary for the purposes identified above, Defence may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.

You may request access to, and correction of your personal information held by Defence as part of this trial. A request for access to personal information that is held for the trial should be made to ADFFH. Dependant details must be updated in PMKeyS using form AD160. All other changes should be amended using the AD-858-2 ADF Family Health Amendment form.

If you have a complaint about the collection or handling of your personal information, please click here.

Other websites:

Further information on Medicare Australia’s privacy policies can be found at:
http://www.medicareaustralia.gov.au/about/privacy-security.jsp

Further information on Navy Health Ltd’s Information Collection Statement can be viewed at: http://www.navyhealth.com.au/important-info/memb-conditions/ or view Navy Health Ltd’s Privacy Policy at: http://www.navyhealth.com.au/resources/privacy/

The website of the Office of the Privacy Commissioner contains information about the Privacy Act 1988 and the rights and responsibilities of individuals, businesses and Commonwealth agencies in respect to the protection of personal information:
http://www.privacy.gov.au/

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