Joint Health Command

Directorate of ADF Rehabilitation Services

About Us

The Directorate of ADF Rehabilitation Services (DRS) is responsible to the Commander Joint Health and the Service Chiefs for overseeing the effective and efficient coordination and delivery of rehabilitation services to the Services in accordance with Defence Instruction (General) Personnel 16-22, The Australian Defence Force rehabilitation program.
The Directorate is responsible for:

1. Development, implementation and interpretation of ADF health policies, procedures and standards;
2. Evaluation and reporting on performance and compliance related to rehabilitation;
3. Procurement and delivery of rehabilitation assessments and programs within budget that provide value for money for members and Defence; and
4. Management and operational support of the ADF Rehabilitation Coordinators.

ADF Rehabilitation Coordinators

Located in the Garrison Health Support regions are the ADF Rehabilitation Coordinators who are responsible for the contracting and coordination of rehabilitation case management services. They work to the Deputy Director – Operations (DDOPS) of the DRS and are responsive to the needs of units and commanders in coordinating rehabilitation services for their members. Their duties are:

1. As the delegate of the Rehabilitation Authority, arrange and coordinate rehabilitation assessments and rehabilitation programs;
2. Procure and manage rehabilitation case management service providers and monitor their performance;
3. Monitor and review member’s rehabilitation programs;
4. Assist in the development and implementation of the ADF Rehabilitation Program;
5. Manage, collect, analyse and report performance data and expenditure;
6. Manage rehabilitation related administration activities including rehabilitation database, operating procedures and documents; and
7. Manage effective workplace relationships including the coordination of activity and the flow of information between members, senior commanders and managers, internal and external health and rehabilitation providers, and the Department of Veterans’ Affairs.

Program Case Manager

The Program Case Manager (PCM) is responsible for conducting a Rehabilitation Assessment and, if required, for formulating, implementing and managing a member’s Rehabilitation Program.  Once a PCM has been appointed, a rehabilitation goal will be determined based on the findings of the assessment.  The PCM will continue to review and assess that member’s progress and recommend rehabilitation program changes to the ADF Rehabilitation Coordinator. 

24 November, 2009