The Australian Government Department of Defence

Joint Health Command

Mental Health Home Page

Mental Health Strategy

New Information

Useful Contacts and Links

Index/Quick Reference

Fact Sheets

Glossary

All-hours Support Line
Emergency Hotline
for Australian Defence Force
members and their families
CALL 1800 628 036 -
Outside Australia +61 2 9425 3878

Useful Contacts and Links

Help Lines | Suicide Prevention Links | Alcohol Tobacco & Other Drugs Links

Should you wish to provide feedback on the ADF Mental Health Strategy Internet Pages or have any enquiries, please Email DMH.mentalhealth@defence.gov.au

Help Lines

All Hours Support Line - 1800 628 036
(Outside Australia +61 2 9425 3878)
Emergency Hotline for ADF Members and their families.
24 hours a day - 7 days a week.

At-Ease - 1800 011 046
Department of Veteran's Affair - Deployment, coming home from a war or peacekeeping zone or returning to civilian life may have an effect on mental health and wellbeing. This website can help you or someone you know recognise signs of mental health problems and act to improve and maintain health and wellbeing.

Lifeline - 13 11 14
Lifeline provides a 24-hour telephone counselling services with the national accessible number for the cost of local call.

Kids help line - 1800 551 800
Kids Help Line is a free, confidential and anonymous, 24-hour telephone and online counselling service specifically for young people aged between five and 18.

VETLINE - 1800 011 046
Veterans and Veterans Family Counselling Service operates a national free call after-hours crisis telephone service called Vetline.

NWCC - 1800 801 026
National Welfare Co-ordination Centre (NWCC) provides a free call 24/7 information and referral service for families of deployed Defence personnel. This is to provide timely, accurate information, reassurance and support and referral to other family support agencies. The Centre is a welfare and family support service, which is part of the wider Defence family support network.

Defence Civilian Managers Helpline - 1800 451 138
(available to managers of civilian staff, both civilian and military)
The Managers Helpline (MHL) is a telephone consulting service designed specifically for managers and supervisors who would like some practical advice about issues they are facing in the workplace. Qualified psychologists with experience in dealing with organisational and people management problems staff the Managers Helpline. This Managers Helpline is available to managers of civilian staff, both civilian and military, 24 hours a day seven days a week.

Defence Civilian Employee Assistance Program (EAP) - 1300 366 789
Defence has implemented a national Defence-wide Employee Assistance Program (EAP) which provides fair access to professional counselling services for all Defence civilian employees and their dependants. IPS Worldwide has been contracted to provide EAP services. Ph: 1300 366 789 (for appointments); 1800 451 138 (trauma or crisis) or ips@eap.com.au