Trauma
- Managing Mental Health Reactions to Major Disasters and Traumas
 Where to Go for Help
 There are a range of services available in Defence
for serving members, families and Defence civilians.
Mental Health Resources
All Hours Support Line (ASL)
The ASL is a confidential telephone triage support
service for ADF members and their families that is available
24 hours a day, 7 days a week. <1800 628 036> (FREECALL
within Australia) and <61 2 9425 3878> (outside Australia).
Local Medical Centres
Your local medical officer can provide immediate assistance
and referrals as required.
Psychology
Support Section
All Psychology Support Sections offer a 24 hour
emergency service that can be accessed through your local
Duty Officer/Officer of the Day.
Defence Community Organisation
The DCO provides assistance to members and families in all
regional areas. They provide 24-hour assistance in crisis
situations in all military locations and will help with
appropriate referrals if required during office hours. The
after hours service can be accessed through your local Duty
Officer/Officer of the Day.
Chaplains
There are Chaplains connected to most units throughout
Australia who can provide support and appropriate referrals.
National Welfare Coordination Centre
NWCC provides a free call information and referral
service for families of deployed Defence personnel. This
is to provide timely, accurate information, reassurance
and support and referral to other family support agencies.
The Centre is a welfare and family support service, which
is part of the wider Defence family support network. 1800
801 026
NWCC is staffed 24 hours 7 days a week by Service personnel
Defence Civilian Employment Assistance
Program
IPS offers confidential counselling at 200 locations throughout
Australia to Defence civilians. During working hours call
1 300 36 6789 or for after hours crisis telephone counselling
call 1800 451138.
Lifeline
131 114> If you, or a friend, need to talk to someone
about a problem immediately, you can call Lifeline for the
cost of a local call.
Vietnam Veterans Counselling Service (VVCS)
This service is available to veterans of all deployments
and their families. VETLINE – 24 hour emergency line (Sydney/Canberra)
<1800 011 046>
23 September, 2008
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