Fairness and Resolution

DIRECTOR GENERAL FAIRNESS AND RESOLUTION

Contributes to Defence capability by providing coordinated policy and services which promote fairness and appropriate resolution of grievances from members of the Australian Defence Force (ADF) or employees of the Department of Defence.

Directorate of Rights and Responsibilities (RR)

Directorate of Rights and Responsibilities develops policy on equity, diversity, privacy, complaints and unacceptable behaviour. Reports on unacceptable behaviour across Defence, and monitors and reports on FR Branch performance.

Directorate of Complaint Resolution (CR)

Directorate of Complaint Resolution reviews ADF grievances referred to Service Chiefs and Chief of the Defence Force; conducts Australian Public Service (APS) Reviews of Actions; investigates and responds to complaints lodged with the Commonwealth and Defence Force Ombudsman, the Human Rights and Equal Opportunity Commission and the Federal Privacy Commissioner.

(02) 6127 2972 or
(02) 6127 2976

Directorate of Alternative Resolutions and Equity (ARE)

Directorate of Alternative Resolutions and Equity promotes equity within Defence including the management of the Equity Adviser Network, Fairness and Resolution Centres and provides Alternative Conflict Resolution services (mediation, conflict coaching and workplace conferencing) for both ADF members and APS employees within Defence. All resolution interventions are coordinated centrally through this directorate.

Directorate of Indigenous Affairs (IA)

As Defence's central agency for Indigenous matters, IA's role is to encourage and support the participation and contribution of Indigenous Australians in Defence and to ensure that Defence recognises the diversity of Indigenous cultures and the contribution made over many years as part of everyday life.