Project Support is a service provided to all Defence endorsed projects, this service focuses on the support to Capital Infrastructure and Estate Works Program projects as these are the primary source of project activities on the Defence Estate.
Figure 1: Yellow Shading represents scope of Project Support activity in the Estate Management Lifecycle.
A key target of Estate and Infrastructure Group (E&IG) is to improve how the Defence Estate is managed and supported. For a number of years now there has been sustained capital investment in the Estate in excess of $1bn per annum. A critical element to the successful delivery of this program is the smooth transition of new work into sustainment.
Project Support is a term used within the Services Delivery Division (SDD) Operating Model and Base Services Contract. It describes a holistic approach to the Development, Delivery and Acceptance into service of projects that impact the estate, either physically through changes to the estate or changes to the services provided through the suite of Base Services Contracts. Project Support includes Commissioning, Completion and Handover/ Takeover.
Project Support is a service provided to all Defence endorsed Facilities & Infrastructure Program (including Leasing) projects as these are the primary source of project activities on the Estate.
The scope of project support also includes support to:
No one area is solely responsible for Project Support. To be successful Project Support requires a collaborative interaction stakeholders, including the Sponsor, the Deliverer, the beneficiary and maintainers or service providers.
The split of responsibility between Contractors and SDD is based on the following structure of estate services under the SDD Operating model and the suite of Base Services Contracts:
Defence intends to establish a permanent Project Support solution as soon as possible after review of the interim arrangements put in place in April 2016. The duration of the interim approach is dependent on the agreement and implementation of a permanent service solution into the EMOS contract.