SME Lead to prepare Solution with identified stakeholders via:
SME Lead to seek appropriate approval to implement Solution.
The Solution will be required to be approved by the necessary Executive level e.g. Branch Heads, FASI. The appropriate Approval Authority (relevant Executive) will have three options available once they have received the Solution:
If approved by either Directors and/or Branch Heads, Assistant Director of Quality Management will be required to inform FASI of problem or opportunity and Solution/Continuous Improvement Plan. Until fully implemented reporting on status of Solution/Continuous Improvement Plan may be a regular item on Management Forum & In-Depth Review Agenda.
If Approval Authority cannot agree/endorse the Solution in accordance with the Continuous Improvement Escalation Resolution Process, the Solution must be escalated. Assistant Director of Quality Management will be required to determine escalation based upon severity of problem/opportunity and urgency of response.