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PFAS Investigation &
Management Program

RAAF Base Williamtown


There are several programs to support members of the community that are impacted by PFAS contamination. Details can be found under the headings below.

Health Information

Defence cannot provide health advice. This is the role of respective Australian Government, State/Territory and local health authorities and practitioners.

Defence relies on the enHealth Guidance Statements on per- and poly-fluoroalkyl substances, available on the Department of Health website:

The following links are provided to support community awareness:

The PFAS Coordination Unit at the Department of Health has established a public information service for all public enquiries relating to health and the Health-led initiatives developed in response to PFAS contamination. They can be contacted using the details below:

Further information from NSW agencies is available below.

Blood Testing

From 30 November 2016, the Australian Government will provide a free blood test for Per- and Poly-fluoroalkyl Substances (PFAS) for people who live or work, or who have lived or worked, in the Williamtown, NSW and Oakey, QLD, Investigation Areas and who have potentially been exposed to PFAS.

The Australian Government is aware that some non-government organisations are promoting blood testing for PFAS to the communities surrounding PFAS contaminated sites, such as Williamtown, NSW and Oakey, QLD. Any blood testing that is conducted outside of the parameters of the Voluntary Blood Testing Program arrangements will not be funded by the Australian Government.

For more information about the voluntary blood testing program please refer to the:

Drinking Water

The Environmental Health Standing Committee (enHealth) of the Australian Health Protection Principal Committee advises that there is currently no consistent evidence that exposure to PFOS and PFOA causes adverse human health effects.

However, because these chemicals persist in humans and the environment, enHealth recommends that human exposure to these chemicals is minimised as a precaution.

Defence cannot provide health advice. This is the role of respective Australian Government, State/Territory and local health authorities and practitioners. Defence relies on the enHealth Guidance Statements on per- and poly-fluoroalkyl substances.

Accordingly, Defence has adopted a precautionary approach and is providing alternative sources of drinking water to eligible residents located within the area currently under investigation who rely on the use of a bore for drinking water. Defence will also provide water to residents if drinking water is sourced from a rainwater tank that contains, or has in the past contained, bore water. Defence may also provide drinking water to residents in other exceptional circumstances.

Each household’s drinking water requirements will be assessed on a case-by-case basis to determine the most appropriate water supply arrangements that Defence may be able to provide.

Residents, within the area currently under investigation, who do not have a town water connection, and drink bore water (directly or via rainwater tanks), are welcome to contact the project team to discuss possible management strategies.  Management strategies may include:

  • Supplying eligible residents with quantities of 600ml bottles or 10L containers of water.
  • Refilling eligible residents’ rainwater tanks with potable water.  Before a household can start receiving tank water, an assessment of the condition of the rainwater tank will be made by Defence. If the tank is suitable for cleaning and re-filling with potable water, Defence will arrange this. A sample of water from the point of use (eg kitchen tap) will also be collected and analysed, and Defence will send a letter providing the results. If the tank is not suitable for cleaning and re-filling with potable water, residents may receive bottled water while the investigation is ongoing, or until a review of alternative water supply occurs.
  • Sampling and testing residents’ domestic swimming pools that are filled and maintained with bore water and are within the area currently under investigation. 

To find out if you are eligible for water assistance, please contact the project team by phone or email. You will be asked to complete a short survey to gather information about your water use and this information will be used to assess your eligibility for alternative water. 

If you are eligible for water assistance, there is no cost in getting alternative water delivery from Defence.

The length of time this assistance will be provided will depend on:

  • the outcomes of Defence’s environmental investigation, including the associated risk assessment and management strategies selected; and
  • each household’s situation, water use and available access options, which will be assessed on a case-by-case basis.

The provision of alternative water supplies by Defence will be reviewed on completion of the environmental investigation, or sooner if information obtained during the environmental investigation suggests such a review is warranted. The project team will contact residents directly about any proposed changes to water assistance arrangements.

Williamtown Financial Assistance Package

On 4 September 2015, the NSW Government temporarily closed commercial and recreational fisheries in the Tilligerry Creek and Fullerton Cove areas near RAAF Base Williamtown.  On 27 October 2015, the NSW Government extended the ban on commercial and recreational fishing in the area until 30 June 2016.  On 24 June 2016, the NSW Government extended the temporary closures until 30 September 2016.

On the 4 November 2015 the Australian Government announced a financial assistance package for eligible fishers and businesses affected by the Fullerton Cove and Tilligerry Creek fisheries closures. This financial assistance package is administered by the Department of Human Services and consists of an Income Recovery Subsidy for individuals, and Business Assistance Payment and Business Hardship Payment for businesses. 

From 1 July 2016 a Business Transition Payment of up to $25,000 was introduced to assist businesses pursue alternative sources of income if they wish to do so. This may provide support to commence fishing in another fishery, for example.

On 27 September 2016, the NSW Department of Primary Industries announced the fishing closures will be lifted on 1 October 2016.  The financial assistance package will remain available for a further 8 weeks from the reopening of the fisheries (i.e. 25 November 2016) .

The reopening of Fullerton cover and Tilligerry Creek to both commercial and recreational fishers is based on recommendations by the Williamtown Expert Panel and follows the release of Defence’s Human Health Risk Assessment and the outcomes of the independent review of the enHealth interim guideline values.

The NSW Department of Primary Industries has advised that a restriction for the catch of the Dusky Flathead will be applied in the Hunter River for commercial fishers from 1 October 2016. This restriction is in response to the elevated and highly variable levels of PFAS detected in sampling of this species and will stay in place until the results from further testing become available.  The Department of Defence will continue to consult with the NSW Government to consider, what support may be required in relation ot the fishing restrictions in place for the Dusky Flathead in the Hunter River.

Rural Financial Counseling Service (RFCS)

The RFCS provides free rural financial counselling to agriculture and fishing businesses who are suffering financial hardship and who have no alternative sources of impartial financial information. The RFCS aims to help clients understand their financial and business position and options.

Follow the link to find out more information about the RFCS or for people in the Newcastle area seeking an appointment, call (02) 6662 5055 during business hours.

Financial Claims

If an individual or business considers that they have suffered a loss or injury as a consequence of Defence activities, it is open to that individual or business to make a claim. Each claim should identify:

  1. the nature of the loss or injury suffered,
  2. the value of the loss or injury suffered, and
  3. the reason(s) why the claimant considers that loss or injury are the consequences of Defence activities.

Alternatively, an individual or business may complete a claim form.

The claimant should attach any relevant documentation to support their claim, whether they use the claim form or not. Once a claim is received and considered by Defence, the claimant may be requested to provide further documentation. 

Claims can be sent by email to or by post to:

Office of Defence Special Counsel
Defence Legal Division
PO Box 7911
Canberra ACT 2610

All claims will be assessed consistently with the Attorney-General’s Legal Services Directions 2005.


Information obtained by Defence in the course of this investigation program, including results of sampling taken from residential properties, will be used to identify whether PFAS (including PFOS, PFHxS and/or PFOA) are present in the environment and, if so, to understand the extent of the presence and levels of these chemicals. The information will also be used during engagement with local, State and Commonwealth authorities, as well as communities, to determine what action, if any, needs to occur as a result.

Information will be collected by Defence, or by the contractor who is conducting the investigation at each site on behalf of Defence. Information may be collected through the completion of surveys, collection of samples and analysis, calls to the Project Team hotline, and other interactions with members of the public. Contact details for the Project Team contractor are available on the Contacts page.

The collection of your information is voluntary unless otherwise advised. However, if you choose not to provide any information, Defence will not be able to take into account your specific circumstances when conducting the investigation, engaging with relevant authorities and the community, and taking further action.

The information you provide may be shared with Defence's technical advisors, relevant Commonwealth, State, Territory and local government agencies and organisations, and business entities directly involved in any action linked to the investigation, to the extent that is necessary for the purposes of the environmental investigation, and the determination and implementation of any further action. Such organisations may include, but are not limited to, relevant environmental, health, water and primary industry authorities.

Reports of investigations will be published on the publications page for each investigation site. These reports may include maps showing sampling sites and test results, represented as colour-coded dots. The names and addresses of property owners will not be included in the report, however individual properties may be identifiable from the maps. Similarly, while an investigation is ongoing, a map showing sampling sites and test results, represented as colour-coded dots, may be prepared and released to the public in order to keep the community informed.

If you have any questions about how your personal information will be collected and handled in the course of the investigation program, please contact the National PFAS Environmental Management Program hotline on 1800 365 414 or by email to

The Defence Privacy Policy is available at The Defence Privacy Policy contains information on how you may apply for access to your personal information and how you may apply to have your personal information amended. The Defence Privacy Policy also contains information on how to make a privacy complaint to Defence if you consider Defence may have breached the Australian Privacy Principles. The Defence Privacy Officer can be contacted by email at:

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