Overseas Administration Team - FAQ

The most frequently asked questions are:

Q. I've just accepted an overseas posting - what is the next step? Answer

Q. I am completing my removal inventory - how much detail do I need to include? Answer

Q. How do I find out more information about the locality I'm being posted to? Answer

Q. What causes Overseas Living Allowance to change? Answer

Q. Does the ADF Group Rental Scheme apply overseas? Answer

Q. What contribution do I pay for my overseas accommodation? Answer

Q. Am I entitled to education Assistance for my children? Answer

Q. What Health Assistance is provided? Answer

Q. How do I obtain an International SOS overseas travel insurance card? Answer

Q. How do I get a copy of my pay slip? Answer

Q. What happens to ADF members' pers docs during an overseas posting? Answer

Q. What should I do with my Defence Travel Card (DTC) during my overseas posting? Answer

Q. What effect does FBT have on my Overseas Conditions of Service? Answer

 

Q. I've just accepted an overseas posting - what is the next step? (Back to Top)

A. When the Overseas Administration Team (OAT) is notified of your posting, you will be assigned a Case Manager (see our Contacts page for Case Manager details), who will contact you and send you the pre-departure brief and other supporting documents.

The OAT is usually an addressee on all long-term overseas Posting Orders, and also checks the service Postings pages on the Intranet regularly.

If your Posting Order asks you to contact the OAT, but you have already received a pre-departure brief from your OAT Case Manager, there is no need to contact us again.

Alternatively (especially for APS employees, who do not receive Posting Orders), you can contact us directly on 1800 355 879 or overseas.adminteam@defence.gov.au if you are expecting your posting approval in the near future.

 

Q. I am completing my removal inventory - how much detail do I need to include? (Back to Top)

A. Inventories should be as detailed as possible to assist with any insurance claims in the event of loss or damage.

Note: It is not necessary to list each item in a collection (i.e. clothing, books, CDs , etc), however it is recommended that you accurately list the number of items in the collection and their total value (e.g 50 CDs - $1150). 

It is important to make sure writing is legible.

An electronic version of the standard inventory forms are available on the Forms and Downloads section of this website.

 

Q. How do I find out more information about the locality I'm being posted to? (Back to Top)

A. The OAT is unable to provide detailed information about each posting locality, but the Post Admin staff for your locality should be able to provide additional information to you. If the Post Admin at your posted locality has not yet contacted you, please ask your OAT Case Manager for their contact details.

Note: Some Posts have specific information packs which they will send to you with their introductory message. These Posts are:

 

Q. What causes Overseas Living Allowance to change? (Back to Top)

A. Other than for a change in your personal circumstances or income, there are only three reasons why your rate of OLA could change during your period of overseas posting:

 

Q. Does the ADF Group Rental Scheme apply overseas? (Back to Top)

A. The GRS only applies to Service personnel living in Australia.

 

Q. What contribution do I pay for my overseas accommodation? (Back to Top)

A. If you are residing in Service type living-in accommodation, you will be required to make a contribution for the quarters based on the same conditions as if residing in similar living-in quarters in Australia. In all other circumstances, you are obliged to pay a contribution for rent and utilities, with effect from the day of your arrival until the day of your departure, irrespective of whether you are occupying temporary, permanent or substandard accommodation.

However, you may be eligible to claim a reduction in your Rent and Utilities Contribution (RUC) if you are maintaining a home for recognised dependants in Australia. To do this, you would need to submit a completed Rent Remission Arising from the Maintenance of a Household in Australia as a Consequence of an Overseas Posting form with supprting evidence to your OAT Case Manager.

Your Rent & Utilities Contributions (RUC) can be determined from the Allowance Rates page of this site.

 

Q. Am I entitled to education Assistance for my children? (Back to Top)

A. If you are posted overseas for longer than 12 months and your child is eligible to accompany you at public expense, you eligible for the payment of Education Assistance.

 

Q. What Health Assistance is provided? (Back to Top)

A. A level of health care that is at least equal or better than that provided in Australia under the Medicare health system for your family, including yourself.

 

Q. How do I obtain an International SOS overseas travel insurance card? (Back to Top)

A. The International SOS overseas travel insurance card is for short-term duty overseas, which is not administered by the OAT.

Details about short-term duty overseas travel insurance can be obtained from the Defence Insurance Office Intranet site (Official Travel Overseas Insurance), or via definsurance@defence.gov.au (under "Defence Insurance Office" in the Defence Microsoft Outlook Global Address List).

 

Q. How do I get a copy of my pay slip? (Back to Top)

A. The Defence Service Centre (dsc@defence.gov.au) can send you a copy of your pay slip. You will need to provide your EID, name, date of birth, and which pay slip/s you require.

Note: The OAT (and Specialist Pay Team) is unable to generate APS pay slips.

 

Q. What happens to ADF members' pers docs during an overseas posting? (Back to Top)

A. Members' pers docs should be sent as follows:

1. Medical and Dental Records should go with the member to the overseas post.

2. Q Records (Army) / Clothing Cards (RAAF) should be sent to the ADFA Clothing Pool.

3. Leave Records (Army self-administering units) should be sent to:

MPAC-DS

Hunter Business Centre

28-32 King Street

RAYMOND TERRACE NSW 2324

(MPAC-DS currently processes all leave for Navy, RAAF, and DSG-administered Army units)

 

4. All other ADF pers docs should be sent to:

eRecords

Civilian & Overseas Personnel Administration Centre

DPM-6

Defence Plaza Melbourne

661 Bourke Street

MELBOURNE VIC 3000

 

Q. What should I do with my Defence Travel Card (DTC) during my overseas posting? (Back to Top)

A.You should cancel your Travel Card (and Purchasing Card/s, if you have been issued any), and get it re-issued once you return to Australia. The OAT has received advice from Integrated Travel Solutions, the Corporate Card Support Centre, and the Finance Business Centre that the Travel Card is not authorised for use on long-term overseas postings.