Contact Us

We welcome your feedback on the look and feel of our website. Please send an email to the People Policy and Employment Conditions Web Manager.

Queries about your entitlements, pay and conditions

ADF members

• Member's Information Guide This guide will direct you to useful pay and conditions resources on this website and within Defence.
• Your orderly room or Customer Service Centre (Defence Intranet only). 
• For pay changes, The Defence Service Centre on 1800 333 362.

APS employees

• The Defence Service Centre - 1800 333 362 or dsc@defence.gov.au

Administrators and decision-makers

• PACMAN
• Your fellow administrators
• Your senior administrator
• For especially complex cases, the senior administrator may direct queries to the PACMAN Inbox and the email will be forwarded to the appropriate policy area for consideration and response.

Email us with your feedback on the ADF Pay and Conditions Manual (PACMAN)

Former members, partners and people other than a serving member

Enquire about circumstances that may have a direct effect on you by contacting:

• Defence Community Organisation – www.defence.gov.au/dco

Related Information

• People Policy and Employment  Conditions Web Manager
• Pay and Conditions website

Last Updated: 27 November 2012