Contact Us

We welcome your feedback on the look and feel of our website. Please send an email to the Personnel, Policy and Employment Conditions Web Manager.

Queries about your entitlements, pay and conditions

ADF Members

• Member's Information Guide. This guide will direct you to useful pay and conditions resources on this website and within Defence.

• Your orderly room or Customer Service Centre (formerly shopfronts). 

• For pay changes, The Defence Service Centre on 1800 333 362.

APS Members

• The Defence Service Centre - 1800 333 362.

Administrators and decision-makers

• PACMAN

• Your fellow administrators

• Your senior administrator

• For especially complex cases, the senior administrator may direct queries to the relevant person in the Directorate of Entitlements.  Contact details can be found on the DRN phone directory by typing 'Entitlements' in the Organisational Unit box.

Email us with your feedback on the ADF Pay and Conditions Manual (PACMAN)

Former members, partners and people other than a serving member

Enquire about circumstances that may have a direct effect on you by contacting:

• Defence Community Organisation – http://www.defence.gov.au/dco/
• Family Information Network for Defence (FIND) – 1800 020 031

 Related Information

• Personnel, Policy and Employment  Conditions Web Manager
• Pay and Conditions website

Last Updated: 15 October 2009