The Personnel Support cell in DPSA is responsible through DDPSA for the following:

• Non Public Money Account (NPMA) policy advice to tri-Service and single Service policy advisers. An ADF NPMA database is also maintained.
• Policy advice on personnel support issues for deployed forces ie personal mail, canteens and amenities.
• Liaison with the Army and Air Force Canteens Service trading as Frontline Defence Services (www.frontlineds.com.au).
• Policy and liaison with ADF accredited philanthropic organisations that assist with welfare and morale of ADF members and families. These include:

• Red Shield Defence Services (RSDS) is a Division of the Salvation Army (www.salvos.org.au).
• Everyman’s Welfare Service (EWS) is a non-denominational church organisation (www.everymans.org.au).

Both RSDS and EWS provide support to units within Australia and can deploy overseas when requested and authorised by the ADF.

• RSL-Australian Forces Overseas Fund (RSL-AFOF) provide comfort parcels to ADF and Australian Federal Police members deployed overseas (www.rsl.org.au).
• Australian Red Cross Society (ARCS) provides assistance with hospital care when requested by the ADF. (www.redcross.org.au).
• Young Men’s Christian Association (YMCA) and Young Women’s Christian Association (YWCA) all provide assistance to the ADF during humanitarian operations overseas, when requested.

• Liaison with concession providers for goods and services provided to members of the ADO and families for personal use. These are:

• Defence Force Leave Plan (DFLP) supplied by Intercontinental Hotels Group (www.ichotelsgroup.com).
• Defence Force Accommodation Program supplied by Flag Choice Hotels (www.choicehotels.com.au).
• Vehicle Hire – Hertz offer competitive rates for leisure rentals free call 1800 009 545.
• Health Benefits Societies:
  
  • Defence Health Ltd (DefenceHealth) – (www.defencehealth.asn.au).
  • Navy Health Ltd (Navy Health) – (www.navyhealth.com.au).
    
• Credit Unions:
  
  • Australian Defence Credit Union (ADCU) – (www.adcu.com.au).
  • DEFCREDIT – (www.defcredit.com.au).

• Insurance Providers:
  
  • Services Security Plan (SSP) Provides cover for operational deployments (conditions apply). Information is available from the provider AIG. Contact number for enquiries is free call 1800 650 224.
  • Defence Service Homes – Insurance Provides home building insurance and contents cover for entitled persons. Conditions apply check with the provider (Department of Veterans Affairs' ) on contact number provided free call 1300 552 662.
  • Home Support for Service Partners Program provided by the Associated Members of the Australian Automobile Association (www.aaa.asn.au).
    
• Discount Purchasing Scheme - A discount purchasing scheme is available to entitled persons by Defcom Pty Ltd. Conditions apply (www.defcom.com.au).

More detail on the above is available in the document Products and Services available to members of the Australian Defence Organisation and Veterans.

• Personal Financial Affairs – The links below will lead you to a number of comprehensive guides that will assist you with charting your personal legal and finance requirements. The information provided is a guide only and before committing yourself to actions it is recommended that you should seek further advice.
  
  • Budgeting
  • Legal
  • Loans
  • Predeployment Checklist
  • New Loan Calaulator

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The Forces Advisory Council on Entertainment (FACE) is responsible for:

• Advising the Minister Assisting the Minister for Defence of opportunities to entertain Australian Forces.
• Act as the Minister's point of contact for civilian artists, entertainers and musicians.
• Foster relationships with the entertainment and arts industries.
• Identify and promote suitable entertainment for Australian Forces.
• Preparation of submissions for presentation to the Minister Assisting the Minister for Defence.

DPSA is responsible for:

• Providing the Secretariat for FACE.
• Providing administrative support for entertainment tours of operational areas on behalf of HQ JOC.
• Liaison with HQ JOC for the co-ordination and administration of entertainment tours.
• Preparing civilian entertainers in accordance with current policy.
• Current appointments are:
  
  
  • FACE Chairman - MAJGEN W.J. Crews AO (Retd)
  • Co-Patrons - Ms Patricia Amphlett, Mr John Farnham
  • Members - Mr Richard H. Allert, Mr 'Angry' Anderson, Mr Hamish Cameron, Mr Michael Chugg, Ms Julie Flynn, Mr Max Markson, Mr Stephen Peach, Mr Bill Scales AO, Ms Joan Warner, Mr Glenn Wheatley and Mr Richard Wilkins.
  • FACE Secretary - LTCOL Charles Reynolds, phone: 0428 422 846
  • Desk Officer - WO1 Mark Langley, phone: 02 6265 4419, mobile: 0408 624 208
  • Further information may be provided by contacting the Desk Officer listed above.

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