Implementing the
White Paper
Initiatives to Improve Provision of Advice and Decision Making
Transparency and Accountability
The Secretary and Chief of the Defence Force
have been provided with new Ministerial Directives and new charters have been
established between the Secretary and Chief of the Defence Force and all Group
Heads. The Defence Capability and Investment Committee's role has been broadened
to give more focus to the balance between current capability and future investment.
The role of the Defence People Committee has been broadened to address strategic
workforce planning and people issues including the cost of the total workforce.
The 'Defence Matters' scorecard was improved and the Defence Committee is
now provided with enhanced performance and financial information on a monthly
basis.
After successfully trialing organisational performance agreements in the
last budget cycle, new agreements have been established for 2003-04 covering
the ten-year planning period. Customer supplier agreements have been established
between enabling Groups and the six outcome capability managers. Further work
remains to strengthen the customer supplier agreements between the Defence
Materiel Organisation and the Services, particularly as these apply to the
logistics support budget. This matter will be addressed as part of the implementation
of the Defence Procurement Review.
In 2002-03, Defence made considerable progress in addressing several budget
challenges facing the organisation. The timeliness and accuracy of Defence's
budget estimates have been improved, whilst the quality of associated documents,
including the Defence Management and Finance Plan and the Portfolio Budget
Submission has been enhanced. These documents have enabled the Government
to make important resourcing decisions in respect of the Defence portfolio.
For future years, Defence's planning cycle has been changed so that the Defence
Management and Finance Plan will be available for the Senior Ministers' Review
in October each year.
Reforms to the budget process include: budgeting at the outcome, output and
program level; the introduction of a rolling program of zero-based budget
reviews aimed to eliminate large-scale unforecasted variations; and timely
release of budgets and ten-year forward allocations to all Defence Groups.
Underpinning these reforms are an agreed set of programming principles and
business rules designed to strengthen the accountability of senior leaders
in managing their budget allocations. The use of extended charters and organisational
and individual performance agreements has also improved accountability. A
culture of economy is now being established within the organisation.
Efforts to strengthen the management framework and business processes for
managing an integrated workforce continue. The concept of a total workforce
has been introduced to place more rigorous control over the management of
the total workforce rather than the separate components of the permanent military
forces, Reserves, civilian staff and professional service providers. Under
the new business rules, managers are able to trade between elements of the
workforce without exceeding overall strength and financial allocations.
information systems and performance management tools
Despite recent improvements, longstanding financial management problems still
affect Defence's ability to control costs, ensure accountability, anticipate
future costs and claims on the budget, measure performance and maintain fund's
control. Several years of further hard work are required to address the challenges
facing Defence in these areas. Against this backdrop, Defence put in place
a comprehensive financial transformation strategy that seeks to significantly
improve its financial management capability. In particular, the strategy aims
to embed lasting processes and understandings which will support more effective
planning, estimation and reporting of Defence's finances.
The strategy maps improvement against a set of financial management goals
and provides a set of metrics to track, monitor and report upon the success
of initiatives. The five goals are:
- effective planning and prioritisation;
- efficient and effective budget process;
- best practice performance reporting;
- best practice business process; and
- unqualified financial accounts.
In 2001-02, the Defence management systems improvement project was initiated
to improve management information systems and provide managers with tools
to enable better decision making. This project is now complete and the final
report has been provided to the Minister for Finance and Administration. In
addition, notable progress was made in respect of:
- the implementation of the Standard Defence Supply System (SDSS) upgrade
on 28 July 2003;
- scoping the requirements for the upgrade of Defence's financial system
(ROMAN); and
- continued refinement of personnel data integrity and process issues in
Defence's personnel system (PMKeyS).
Pivotal to the achievement of ongoing success was the establishment by the
Chief Information Officer of an overarching architecture framework for the
management information domain. The project will develop a high-level architecture
and associated process maps, using best practice enterprise architecture as
a starting point and diverging only where necessary to meet actual statutory
and operational requirements. It will link strategic planning to the financial
planning and reporting cycle, flowing from a whole-of-government requirement
to portfolio and Group contributions. Complementing this work has been the
development of data warehouses within the financial, materiel and personnel
domains.
Significant improvements have also been made to Defence's preparedness management
system which assisted in better understanding and management of the linkages
between preparedness levels and costs. In turn, the work on the decision support
systems project will, from early 2004, enable Defence to accurately cost Force
Element Groups and this will facilitate a more comprehensive understanding
of through-life costs.
In order to improve data quality, tiger teams have been established around
the following key priority areas:
- capital investment, to overcome existing reporting deficiencies and provide
expenditure information at project level, and by organisational entity;
- fixed asset reporting, to identify the real cost of capital and allow
the cost of capability to be reported down to force element level;
- inventory data, to increase visibility of inventory transactions for consumption,
purchase and stock-on-hand reporting purposes;
- employee data, to improve the quality of leave-data remediation. Significant
work has been undertaken to introduce the 'AXIO' software application to
address data anomalies in PMKeyS; and
- budgeting and financial structures, to align whole-of-government, portfolio
and Group level budgets and reporting structures.
To improve the quality of its financial reporting
processes, Defence initiated a comprehensive planning and management process,
focusing attention on high-risk financial areas including inventory and other
key asset areas that were the subject of the 2001-02 audit qualification.
Detailed plans were established in consultation with the Australian National
Audit Office (ANAO) designed to ensure that all steps in the financial statement
process were undertaken, quality assurance procedures completed, time frames
clearly articulated and the required internal sign-offs and assurances received.
The plans were supported by analytical review processes, internal audit, independent
quality assurance programs and Service Chief/Group Head sign-off statements
that assured substantial coverage and assurances across the key areas of the
2002-03 financial statements.
As was the case in 2001-02, the financial statement process included the
completion of a financial business review diagnostic. This tool is designed
to provide a detailed analysis of the composition of the assets, liabilities,
equity, revenues and expenses that describe the financial performance and
financial position of Defence in a fiscal year. A data-quality diagnostic
was also embedded in the process to identify underlying data integrity issues
at their source, be they process, policy or system driven.
The financial statement planning processes and the data-quality initiatives
have meant that Defence's 2002-03 financial statements are of better quality
than those of previous years, with the balance sheet in better shape than
at any time previously reported. Defence has continued to leverage off the
improvements made in 2001-02 with further improvement made in accounting for,
and reporting of, approximately $50b of assets.
Although the 2002-03 financial statements have again been qualified by the
ANAO, the extent of the qualification is much reduced over that of 2001-02,
demonstrating improvements in the management and accounting for inventory
and repairable items. Defence was further qualified in the area of military
leave provisions. Defence is addressing this issues through a comprehensive
data quality assurance program.
Alignment of budget with strategic direction
Defence has implemented a strategy-focused planning framework which has as
its keystone documents the Defence White Paper and Australia's National
Security: A Defence Update 2003. This framework identifies key objectives
and risks, and focuses on the means for achieving objectives. This strategic
guidance is then reflected in the annual development of a Defence Management
and Finance Plan, which sets out for Government consideration, Defence's planned
performance and funding levels over a ten-year period.
The alignment of the Defence budget with the Government's strategic direction
has been achieved through the introduction of an outcomes and outputs framework
which focuses on the achievement of Defence outcomes and the delivery of Defence
outputs to the Government, with regular reporting to the Government on financial
and non-financial performance. A review of this framework was undertaken in
2002-03 and the results were reflected in the expanded outcomes and outputs
presentation in the Portfolio Budget Statements 2003-04.
Defence has made notable progress in implementing the Government's Budget
Estimates and Framework Review recommendations. It has successfully implemented
an 'as-needed' cash draw-down arrangement, and was the first agency to achieve
this milestone. A new program structure was implemented in the 2003-04 Budget
and monthly forecasting and reporting of cash at program level has commenced
on schedule. This has required significant staffing resources and investment
in financial systems and business processes, particularly in Defence's portfolio
Budgeting and Output Reporting Information System (BORIS). Defence staff continue
to work closely with the Department of Finance and Administration implementation
team.