Medals and Awards Enquiries

The Directorate of Honours and Awards part of the Defence Support Group handles entitlement to medals. This organisation IS NOT PART of CARO.

Postal Address for Medals Enquiries:

Name Defence Honours and Awards (Army Medals Section)
Postal Address T-1-49
Department of Defence
KINGSTON ACT 2604
Toll-free Calls: 1800 111 321 (Operating Hours: 9.00am-5.00pm, Monday to Friday)
Army: 1800 065 149
RAAF: 1800 623 306
RAN: 1800 808 073
Facsimile: (02) 6266 1065
Overseas Callers: +61 2 6266 1050 (Operating Hours: 9.00am-5.00pm, Monday to Friday)

Note: Enquirers calling on the 1800 telephone number should be aware that this number can experience busy periods, and delays may be experienced in reaching an operator.

Email Contact
Emailhonoursandawards@defence.gov.au