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Annual Report 2014–15

Volume 1, Part 2 : Performance

Programme 1.7
Chief Operating Officer—Chief Information Officer

The Chief Information Officer, Dr Peter Lawrence, is responsible for ensuring that Defence has a dependable, secure and integrated information environment to support Defence’s operational and organisational requirements.

The Chief Information Officer Group is undertaking a large-scale transformation programme that will simplify, standardise, and modernise Defence’s information and communication technology (ICT) capability in order to support the integration of future technologies, and ensure the longevity of Defence’s ICT capability into the future.

A major component of Defence’s ICT capability is the Defence Single Information Environment, which encompasses:

  • Defence’s computing and communications infrastructure, along with the management systems and people that deliver this infrastructure (which includes the computing networks, business applications and the data that they generate and carry)
  • Defence’s communication standards and the spectrum required for battlespace networks
  • the ICT infrastructure that supports Defence intelligence, surveillance, reconnaissance, communications, information warfare, logistics, command and management.

Key achievements for the Group during 2014–15 included the following:

  • Support continued for the provision of communications services to deployed military forces, such as those assigned to operations Hawick, Pacific Assist, Nepal Assist and Okra. Enhancements have included greater use of Defence’s investment in Wideband Global SATCOM services and assets procured under the Strategic Communications Modernisation-Land Project, such as modern Liaison Officers Briefcases for rapid deployments.
  • The Computer Network Defence (CND) Project received second pass approval in May 2015. This project will deliver critical enhancements to Defence’s existing CND capability to reduce the vulnerability of Defence’s information systems, through the provision of advanced CND hardware and software.
  • The Terrestrial Communications Project will transform Defence’s wide area and local area communications networks, including improved integration with Defence’s deployed tactical networks. The facilities build has been completed for the three initial operating capability sites, and communications installation at these sites is underway. 
  • The Centralised Processing Project achieved its operating date on 13 March 2015, when the running system was transferred to Lockheed Martin Australia. This project will consolidate Defence’s applications and associated ICT infrastructure from 280 data centres to 11 domestic and three international centres.
  • The Next Generation Desktop Project migrated the majority of Defence Secret Network users to the Next Generation Desktop environment and will complete the transition later in 2015. This project is the largest upgrade to the Defence Secret and Restricted networks in a decade.
  • The Standalone Network Remediation Programme has been approved by the Secretary and Chief of the Defence Force Advisory Committee, and activity continues against plans to remediate individual standalone networks into a controlled and monitored environment.
Table 3.20: Programme 1.7 deliverables

Deliverable

Status

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Key

Met

• • •

Substantially met

• •

Partially met

• •

Not met

• • •

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Support to military operations:

  • maintain support to ADF operations through the provision of agreed information and communication technology support, the delivery of network defensive operations, and the maintenance of a disaster recovery capability.

Status Met • • •

The ICT reform projects, including security and the realisation of the Single Information Environment (SIE):

  • The Defence ICT reform projects are the principal vehicle for the management and delivery of the Defence ICT Strategy. The ICT Reform Programme is building an improved SIE and governance framework that can effectively support Defence warfighting and business reform objectives through to 2030. The reform projects, including centralised processing,Terrestrial Communications, Next Generation Desktop and Defence’s new People system (Joint Project 2080 Phase 2B.1), will ensure Defence ICT support for military and civilian customers now and into the future.

• • Status Partially Met

The Centralised Processing Project obtained second pass approval and Defence entered into a contract with Lockheed Martin Australia.

Joint Project 2080 Phase 2B.1—Defence One project experienced schedule delays.

The Next Generation Desktop Project achieved 99 per cent of users being migrated onto the Defence Secret Network.

Maintenance of essential business as usual (BAU) ICT operations and services:

  • maintain and support the BAU ICT operations and services, which include communication lines, data centres, software licences, provision of work stations, help desk services, printers, faxes and phones
  • continue to plan and implement ICT shared services
  • deliver ICT services in accordance with the Defence ICT Services Delivery Charter and maintain the integrity and security of the Defence SIE.

Status Met • • •

Approved Defence Capability Plan, Major Capital Facilities (MCF), other approved projects and system enhancements to deliver the ICT elements of endorsed projects and system enhancements in the Defence Capability Plan, MCF and ICT work plans developed through regular engagement with customer representatives.

• • Status Partially Met

The Terrestrial Communications Project experienced some schedule slippages. Contracts have been updated, with final operating capability for releases 1 and 2 agreed.

Table 3.21: Programme 1.7 key performance indicators

Key performance indicator

Status

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Key

Met

• • •

Substantially met

• •

Partially met

• •

Not met

• • •

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ICT capabilities are developed and sustained in accordance with agreed stakeholder priorities.

Status Substantially Met • •

Resourcing constraints have affected the Group’s ability to deliver.

Strategic investment in consolidated networks, infrastructure, service-orientated architecture, applications and information management enables transition to a SIE.

Status Substantially Met • •

The Infrastructure Transformation Programme continues to manage overlaps, dependencies and constraints of Defence’s key ICT reform projects.

ICT security is maintained to an appropriate level.

Status Substantially Met • •

Three out of four of the Australian Signals Directorate’s top four mitigations were achieved in 2014–15.

ICT shared services reforms are effective in reducing costs and increasing productivity across Defence.

Status Substantially Met • •

Reforms continue in accordance with the Defence shared services agenda.

ICT services and service support are delivered in accordance with the Defence ICT Services Delivery Charter and the Defence ICT Services Catalogue.

Status Met • • •