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Contacts

If you are sending an email message to your Case Manager, please use his/her OAT zone email address below, rather than the Case Manager's named email address. This will allow your message to be actioned in a timely manner if the individual is absent for an extended period, as out of office or auto-response messages are not promulgated outside the DRN.

Please also check the Public Holidays & Leave Processing page for planned dates that the OAT will be unavailable.

Team Leader Zones 1B, 1D, 2A and 3B and Reporting
Title Name Contact
Team Leader Mark Hookey +61 3 9282 3669
Team Leader Zones 1A, 1C, 2B and 3A
Title Name Contact
Team Leader
Contacts - Zone 1A
Title Name Contact
Case Manager Zone 1A OATZONE1A.PAC@defence.gov.au +61 3 9282 7728

North America: Alaska, Colorado, Delaware, District of Columbia (ADF only), Florida, Illinois, Louisiana, Massachusetts and Michigan.
Other countries: United Arab Emirates, United Kingdom (A to F)


Contacts - Zone 1B
Title Name Contact
Case Manager Zone 1B OATZONE1B.PAC@defence.gov.au +61 3 9622 2974
North America: California, Canada, Georgia, Indiana, Idaho, Nebraska, New Jersey, North Carolina, Oregon, South Carolina, Virginia (Crystal City -JSF only)

Other countries: Cambodia, Ethiopia, Jordan, Kuwait, Myanmar, Pakistan, Philippines, Sri Lanka, Turkey, Vietnam


Contacts - Zone 1C
Title Name Contact
Case Manager Zone 1C OATZONE1C.PAC@defence.gov.au +61 3 9282 7454
North America: Alabama, Arizona, Kansas, Kentucky, Mississippi, Nevada, New Mexico, Ohio, Pennsylvania, Rhode Island, Tennessee, Texas, and Washington State.

Other countries: Iraq, Saudi Arabia


Contacts - Zone 1D
Title Name Contact
Case Manager Zone 1D OATZONE1D.PAC@defence.gov.au +61 3 9282 3683
North America: District of Columbia (APS only), Guam, Hawaii, Maryland, Missouri, New York State, Oklahoma and South America.

Other countries:Afghanistan


Contacts - Zone 2A
Title Name Contact
Case Manager Zone 2A OATZONE2A.PAC@defence.gov.au +61 3 9282 3630

Future Submarines Project (France)


Contacts - Zone 2B
Title Name Contact
Case Manager Zone 2B OATZONE2B.PAC@defence.gov.au +61 3 9282 3461

Indonesia
Malaysia
North America:
Virginia (except JSF Project)


Contacts - Zone 3A
Title Name Contact
Case Manager Zone 3A OATZONE3A.PAC@defence.gov.au +61 3 9282 3631

United Kingdom (G to Z)
Other countries: Belgium, China, Germany, India, New Zealand, Singapore, Spain, South Korea, Thailand


Contacts - Zone 3B
Title Name Contact
Case Manager Zone 3B OATZONE3B.PAC@defence.gov.au +61 3 9282 3181
France, Italy, Japan, Papua New Guinea, Timor Leste
Other countries:
Federated States of Micronesia, Fiji, Kiribati, Palau, Republic of the Marshall Islands, Samoa, Solomon Islands, Tonga, Tuvalu, Vanuatu

Overseas Salaries Section: ADF salaries only
Title Name Contact
Toll Free Call (Within Australia) 1800 Defence 1800 333 362 (+61 2 6455 1440 from outside Australia)
Overseas Support Team Email Address OAT.OverseasSalaries@defence.gov.au -
Message Address DEFPAC -
Postal Address Overseas Salaries Section
Level 9
Defence Plaza Melbourne
661 Bourke Street
MELBOURNE VIC 3000
-

Overseas Support: Signals and Case Manager Support
Title Contact
Message Address OAT MELBOURNE
Address Level 6
Defence Plaza Melbourne
661 Bourke Street
MELBOURNE VIC 3000

Specialist Pay Team (APS only) - svic8pac@drn.mil.au

Lateral Recruits - oat.lateralrecruitmanagement@defence.gov.au, 1800 333 362

Pay Slips Email Address - yourcustomerservice@defence.gov.au

Defence Travel
Name Contact
act.its@defence.gov.au 1800 DEFENCE (1800 333 362) or +61 2 6455 1440 from outside Australia