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Contacts

If you are sending an email message to your Case Manager, please use his/her OAT zone email address below, rather than the Case Manager's named email address. This will allow your message to be actioned in a timely manner if the individual is absent for an extended period, as out of office or auto-response messages are not promulgated outside the DRN.

Please also check the Public Holidays & Leave Processing page for planned dates that the OAT will be unavailable.

Team Leaders
Title Name Contact
Team Leader Mark Hookey +61 3 9282 3669
Team Leader Shelley Kilroy +61 3 9282 7464
Contacts - Zone 1A
Title Name Contact
Case Manager Zone 1A OATZONE1A.PAC@defence.gov.au +61 3 9282 7728

North America: Alaska, Baltimore, Colorado, Delaware, District of Columbia (ADF only), Florida, Massachusetts, Michigan, Missouri, Nebraska, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina.
Other countries: United Arab Emirates, China


Contacts - Zone 1B
Title Name Contact
Case Manager Zone 1B OATZONE1B.PAC@defence.gov.au

Contacts - Zone 1C
Title Name Contact
Case Manager Zone 1C OATZONE1C.PAC@defence.gov.au +61 3 9282 3630
North America: Alabama, Arizona, Arkansas, California, Indiana, Kansas, Kentucky, Maine, Mississippi, Nevada, New Mexico, Oregon, Tennessee, Texas, Washington State, Virgina - JSF Project office.

Other countries: Iraq, Kuwait, Saudi Arabia


Contacts - Zone 1D
Title Name Contact
Case Manager Zone 1D OATZONE1D.PAC@defence.gov.au +61 3 9282 3683
North America: District of Columbia (APS only), Guam, Hawaii, Idaho, Maryland (including Patuxent River), New Jersey.

Other countries:Afghanistan, Belguim, Spain


Contacts - Zone 2A
Title Name Contact
Case Manager Zone 2A OATZONE2A.PAC@defence.gov.au
France - Future Submarine Project Only

Contacts - Zone 2B
Title Name Contact
Case Manager Zone 2B OATZONE2B.PAC@defence.gov.au +61 3 9282 3461

Canada, India, Indonesia, Malaysia, Phillipines
North America:
Georgia, Illinois, Lousiana, Vermont, Virginia (except JSF Project)


Contacts - Zone 3A
Title Name Contact
Case Manager Zone 3A OATZONE3A.PAC@defence.gov.au +61 3 9282 3631

United Kingdom
Other countries: Cyprus, Ethiopia, Germany, Israel, Italy, Jordan, The Netherlands, New Zealand, Vietnam


Contacts - Zone 3B
Title Name Contact
Case Manager Zone 3B OATZONE3B.PAC@defence.gov.au +61 3 9282 3181
Cambodia, France, Japan, Myanmar, Pakistan, Papua New Guinea, Singapore, South Korea, Thailand, Timor Leste, Turkey
Other countries:
Federated States of Micronesia, Fiji, Kiribati, Palau, Republic of the Marshall Islands, Samoa, Solomon Islands, Tonga, Tuvalu, Vanuatu
Overseas Administration Team
Title Name Contact
General Enquiries overseas.adminteam@defence.gov.au

Overseas Salaries Section: ADF salaries only
Title Name Contact
Toll Free Call (Within Australia) 1800 Defence 1800 333 362 (+61 2 6455 1440 from outside Australia)
Overseas Support Team Email Address OAT.OverseasSalaries@defence.gov.au -
Message Address DEFPAC -
Postal Address Overseas Salaries Section
Defence Plaza Melbourne
661 Bourke Street
MELBOURNE VIC 3000
-

Overseas Support: Signals and Case Manager Support
Title Contact
Message Address OAT MELBOURNE
Address Defence Plaza Melbourne
661 Bourke Street
MELBOURNE VIC 3000

Specialist Pay Team (APS only) - svic8pac@drn.mil.au

Lateral Recruits - oat.lateralrecruitmanagement@defence.gov.au, 1800 333 362

Pay Slips Email Address - yourcustomerservice@defence.gov.au

Defence Travel
Name Contact
act.its@defence.gov.au 1800 DEFENCE (1800 333 362) or +61 2 6455 1440 from outside Australia