Roxanne Kelley was appointed as the Deputy Secretary Defence People Group in November 2016. The Defence People Group contributes to Australia's national security by providing management, policy, and planning and human resource services to Defence. The Group is also responsible for driving and reinforcing cultural change and the implementation of the First Principles Review, as well as supporting the integration of enabling services across the Department.
Prior to her promotion Roxanne was the First Assistant Secretary Governance and Reform in the Department of Defence and reported to the Associate Secretary. Roxanne was responsible for enterprise reform and governance for the Department including leading work on implementation of the First Principles Review of Defence, corporate planning, enterprise risk management, performance monitoring reporting and information management policy.
Prior to working in Defence, Roxanne was the National Director Compliance and Enforcement Division within the then Australian Customs and Border Protection Service. The Division was the main response area for Customs and Border Protection Services having responsibility for seaports operational responses, investigations, compliance assurance, cargo operations (with responsibility for examination of imported goods coming in by sea and air as well as international mail) and the provision of operational training and technology.
Prior to this, Roxanne was National Manager Centrelink Call Performance from August 2006 to February 2008 where she had responsibility for performance and strategy development for Centrelink's 25 call centres.
From March 2002 until August 2006, Roxanne worked for the Australian Customs and Border Protection Service firstly as the Director Passengers Queensland and then as National Manager Research and Development.
Before joining the Australian Public Service, Roxanne worked in the Queensland State Public Service for 19 years in the social welfare area.
Roxanne has a Bachelor of Speech Therapy (University of Qld) and an Executive Masters of Public Administration (ANU). Roxanne is also a graduate of the Australian Institute of Company Directors.
Roxanne was awarded the Public Service Medal in January 2017. Roxanne was recognised for her substantial contribution to the reform efforts underway to improve the efficiency and effectiveness of the Department of Defence.
Roxanne is married and has two sons.