1800 IMSICK is a national 24 hour call service providing world class nurse triage and health support for all ADF entitled personnel within Australia.
From 1 October 2012, this service is provided by Medibank Health Solutions under the ADF Health Services Contract. 1800 IMSICK assists entitled ADF personnel to obtain health care if they become ill or injured after hours or are not in close proximity to an On-Base health facility.
To access the service, ring the existing 1800 IMSICK number 1800 467425.
Collection of this information will enable the 'call handler' to best assist you. Please be prepared to provide this information when you call.
You will then be asked to describe your health problem. You will be triaged by the 'call handler' in accordance with relevant clinical protocols which have been developed by Medibank Health Solutions with JHC input under a comprehensive Clinical Governance framework informed by best practice guidelines.
Depending on the health issue, potential outcomes of the call may include advice on self-care, advice to attend an On-Base or Off-Base health care facility or referral to an Emergency Department.
If referred to a health care service provider or facility, you will have the option to receive the contact and location details via SMS.
On these occasions you may be required to: