Branch Contact

DGFR

Ph: (02) 612 72909
Fax: (02) 612 73011

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Branch Description

Fairness and Resolution (FR) Branch helps Defence create and maintain a working environment where diversity is valued and people treat each other fairly and with respect.

FR Branch provides advice and support to managers and complainants to resolve complaints at the lowest possible level through normal command or management channels and administrative arrangements. The branch also manages the formal complaints system: accessed when informal or administrative processes fail.

The branch has policy responsibilities for equity, diversity, privacy and the integrated complaint handling system; it is also responsible for managing and providing advice on a broad range of complaint types (unacceptable behaviour, Redress of Grievance, Review of Actions, privacy breaches, HREOC and the Commonwealth/Defence Force Ombudsman).

The Director-General, Fairness and Resolution (DGFR) operates independently of the chain of command and is directly responsible to the CDF and Secretary.

Branch Websites

Fairness & Resolution Branch's Internet site
Information on Equity and Diversity policies, guides and associated resources.