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Defence National Switchboard Canberra

1300 333 362

+61 2 6144 9190 (international)

Defence Service Centre

1800 333 362

General Enquiries, Personal Administration Services, Human resources, payroll group certificates, Service Records, Honours and Awards.

Email: dsc@defence.gov.au

Defence Media

+61 2 6127 1999

Email: media@defence.gov.au

Entertainment Media Liaison

Noise inquiries and complaints

1300 333 362 (ask to be connected to your nearest base [PDF 30KB)

Due to privacy and security issues it is the policy of the Australian Defence Organisation not to release contact details of its employees.


Australian Government Security Vetting Agency

1800 640 450


securityclearances@defence.gov.au

For questions regarding security clearances or assessments speak either to the contact officer for the job advertisement or read more information at the AGSVA website.

Commonwealth and Defence Force Ombudsman

The Commonwealth Ombudsman investigates complaints from the general public about the administrative actions of the Department. The Defence Force Ombudsman investigates complaints from serving members, former members and the families of present and former Australian Defence Force members.
http://www.ombudsman.gov.au
Phone: 1300 362 072

Defence Legal
Subpoenas:
Defence Legal
Department of Defence : CP2-4-069 : Campbell Park Canberra ACT 2600


Honours and Awards

Directorate of Honours and Awards
1800 DEFENCE (1800 333 362) (from Australia)
+61 2 6144 9190 (International) Army Combat Badge
Infantry Combat Badge

  It's An Honour website to nominate someone for an Award.

Badges and Flags



Freedom of Information | Access to Service Records | Information Publication Scheme | Defence Legal

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Defence Legal

Directorate of Litigation
Defence Legal
Department of Defence
CP2-4-062
Campbell Park Offices
PO Box 7911
CANBERRA BC ACT 2610

Email: dsgdl.dlit@defence.gov.au

Fax: (02) 626 63006

http://www.defence.gov.au/legal/

It is essential that Court Orders served on the Department are correctly addressed and served, and that all of the information available to the public is consistent.

Court orders for production of documents (e.g. Subpoenas, Notices to Produce or Summonses) are to be served on:

(Please address the document exactly as follows)

The Secretary
Department of Defence
Campbell Park Offices
Northcott Drive
CP2-4-069
PO Box 7911
CANBERRA BC ACT 2610

Fax: (02) 626 63006

Conduct money = $70.00

Cheques for payment of conduct money should be made to "Receiver of Public Monies" and served with the court order.

Information Publication Scheme

Contact the Defence Information Publication Scheme team by form-based email or by post to:


Information Publication Scheme
Corporate Information Management Directorate
Department of Defence
CP1-6-035
CAMPBELL PARK ACT 2600

Freedom of Information

Defence Freedom of Information (FOI) Directorate provides access to documents under the Freedom of Information Act 1982 , it does not provide general information or answers to questions that are not FOI related.

Freedom of Information website.

Postal Address:
Freedom of Information Department of Defence
CP1-6-001
PO Box 7910
CANBERRA BC ACT 2610


Contact FOI:
Fax: +61 2 6266 2112
Email: FOI@defence.gov.au


Service Records

Proof of identity or Next-of-Kin relationship is required and all requests require a signature. Due to privacy restrictions, specific regulations apply to the distribution of confidential personnel records.

Navy | Army | Air Force
Defence Archive Centre
Fort Queenscliff
GPO Box 1932
MELBOURNE VIC 3001

Phone: (03) 5258 0675
Fax: (03) 5258 0657
Email: adf.persrecordenquiries@defence.gov.au


Historical service records - WWI and WW2
National Archives of Australia

Ask us a question?
E-mail: ref@naa.gov.au


Support

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Families

Defence Community Organisation
Defence Community Organisation offers a broad range of programs and services to help Defence families make the most of the challenges and opportunities provided by the military way of life.

Phone: 1800 624 608
Email: DefenceFamilyHelpline@defence.gov.au

Deployed ADF Personnel and their Families - 1800 801 026
The National Welfare and Coordination Centre (NWCC) provides a free call 24/7 information and referral service for families of deployed Defence personnel.

Defence Housing Authority - Housing services for Defence members and families.

National Customer Service Line 139 342 between 8 am and 5 pm Australian EST Monday to Friday
Maintenance Line 139 342 (General maintenance: 08:30 - 16:30 / Emergency maintenance: 24 hours)

Defence Home Ownership Assistance Scheme
Phone 1300 434 627 http://www.dhoas.gov.au


Defence does not accept donations for ADF personnel deployed on operations. This is primarily due to the limited distribution means in the area of operations.

Defence

The Department of Defence Australian Business Number (ABN) - 68706 814 312

Accounts Payable (ISIS) - 1300134 346
Accounts Receivable - Enquiries relating to invoices not yet due should be forward to: accountsreceivable@defence.gov.au
Enquiries relating to overdue invoices should be forwarded to: debtmanagement@defence.gov.au

Marketing / Sponsorship Questions relating to Defence Marketing and/or Sponsorship are to be addressed to the Defence Force Recruiting Marketing Officer via email regional.marketing@dfr.com.au

Unexploded Ordnance - UXO http://www.defence.gov.au/uxo/
If a UXO item is found DO NOT TOUCH IT. Inform the Police that a possible ammunition item has been found. They will instigate a request for Defence personnel to attend and dispose of the item.

Exposure to Hazardous Materials
If you suspect you have been exposed to a hazardous substance contact the Defence Exposure to Hazardous Substance or Material Inquiry Line on 1800 000 655

Noise Complaints
The Department of Defence is committed to ensuring that the impact of excessive noise from training operations is minimised.
Noise complaints about Defence activities should be directed to the nearest base of which the excessive noise has been heard. To call a base or write to them contact the Defence switchboard on 1300 333 362 (from Australia) or +61 2 6144 9190 (from overseas) and ask to be transferred to the Defence establishment of which the noise was heard.
If you are not satisfied with the information provided or avenue to write to the base then ring the Defence public enquiry line on +61 2 6127 1997. A Public Affairs staff member can take down the details of the complaint and forward it for investigation.
Aircraft Noise - for information about aircraft noise visit the Aircraft Noise website

Defence Environment Management - http://www.defence.gov.au/environment
Defence recognises that effective environmental management is an important part of successfully undertaking Defence activities and ensuring the long-term sustainability of the Australian Defence Force (ADF) capability and the Defence estate.
This website aims to promote our environmental and heritage vision: 'Defence will be a leader in sustainable environmental management to support the ADF's capability to defend Australia and its national interests'.

Defence and Civil Events
The mission of the Australian Department of Defence is to defend Australia and its interests. Defence resources, including equipment and personnel, will be directed to support this mission as first priority.
There are specific occasions, however where Defence may provide assistance to the civil community.
Non-emergency Defence Assistance to the Civil Community (DACC) is the provision of Defence resources, equipment and/or personnel in support of public events within the community.
The provision of DACC will only be considered if the request is consistent with DACC policy and it does not compromise the Defence Mission.
Requests for DACC or for more information contact the regional Joint Operations Support Staff (JOSS).
Contact Contact Details
ACT/Southern NSW JOSS.ACTSNSW@defence.gov.au
New South Wales JOSS.NSW@defence.gov.au
Victoria JOSS.SV@defence.gov.au
Tasmania JOSS.TAS@defence.gov.au
South Australia JOSS.SA@defence.gov.au
Western Australia JOSS.WA@defence.gov.au
Northern Territory JOSS.DSNTK@defence.gov.au
North Queensland JOSS.NQ@defence.gov.au
Southern Queensland JOSS.SQ@defence.gov.au
To contact a JOSS Office call the Defence Switchboard on 1300 333 362 (from Australia) +61 2 6144 9190 (from overseas).

Defence Environment Management

Defence recognises that effective environmental management is an important part of successfully undertaking Defence activities and ensuring the long-term sustainability of the Australian Defence Force (ADF) capability and the Defence estate.
This website aims to promote our environmental and heritage vision: 'Defence will be a leader in sustainable environmental management to support the ADF's capability to defend Australia and its national interests'.

Defence Infrastructure Division

Infrastructure Division manages the development, maintenance and disposal of the Defence estate with approximately 374 properties (including 60 major bases), 25,000 assets, and has stewardship over millions of hectares of land embracing five world heritage areas.


Capability | Equipment | Technology

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