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Website Accessibility and Help

Defence endeavours to make its web content as accessible as possible to the widest audience.  This includes those users who use assistive technology or accessibility features. By adhering to Web Content Accessibility Guidelines version 2.0 guidelines for accessible web design, we acknowledge the diversity of communication methods, available technologies and abilities of web-users in the community.

If you are having difficulties accessing anything on this site you can contact us using the contact form, or you call the switch number and we will do our best to fulfil your request.

Browser Settings

Some commonly used browsers require different settings to allow users to make website more viewable. Pointers on how to make viewing websites more pleasant are found at the Media Access Australia (MAA) website - http://mediaaccess.org.au/online-media/web-browsers. The MAA website has information and links to other websites that provide methods on altering text size, setting defaults for popular browsers and other tools.

Hints and Tips on making your web experience better

How do I make the text smaller / bigger?

The site does not fit on my screen – can I still use it?

    Our website has been responsively designed. It has been designed in such a way that the site responds to various screen sizes to fit. You can switch to full website view down in the footer if required.

Why do pages look different when I print them out?

    When a page is printed we have tried to provide it as an optimised version by removing navigation, background colours and images. This results in a printed page that has relevant content and is suitable for most printers.

I don’t use a mouse – can I still use the site?

I am deaf – how can I access audio content on this site?

I use a screen reader – how will the site work for me?

Reading PDF Documents

Defence has many users across both the Intranet (DRN) and the Internet (WWW) who read PDF documents through various browsers.

A List of PDF readers is available from the Australian Government Web Guide website, along with other information on why PDF documents are used and accessibility issues.